High End Call Center Specialist
4 days ago
About the Job
">The Luxury Customer Service Representative is responsible for providing exceptional customer experiences through phone interactions, working closely with various departments within the Dallas Service Center, and handling high volume inbound calls.
">Job Overview
">This Direct Hire opportunity is located in Dallas, TX, offering a competitive salary range of $41,000 to $50,505 annually, along with a comprehensive benefits package.
">Responsibilities
">- ">
- Represent the company in a positive and professional manner while providing superior quality service">
- Handle high volume inbound calls from consumers and jewelers">
- Demonstrate strong product knowledge and understanding of the after sales service process">
- Order entry and invoicing">
- Process payments">
- Update consumer's information">
- Answer customers questions and address their concerns regarding the servicing of their product">
Requirements
">To excel in this role, you should have a minimum of 5 years' experience in Customer Service Call Center, excellent written and verbal communication skills, PC literacy, data entry skills, MS Office, and strong interpersonal skills via phone.
">Benefits
">This opportunity includes a competitive base salary, 16 paid vacation/personal days, 100% company-paid medical/dental benefits, 401k match, paid parking, and more.
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