Residential Community Operations Manager

2 weeks ago


Denver, Colorado, United States WinnCompanies Full time

Join Our Team:
WinnCompanies is excited to welcome a Residential Community Operations Manager to oversee our vibrant apartment community.

Position Overview:
In this pivotal role, you will be responsible for the effective management, marketing, and upkeep of the residential community, ensuring that we meet the financial goals set by ownership and management while adhering to all relevant regulatory standards.

Key Responsibilities:
- Collaborate with upper management to determine suitable rental rates.
- Review and manage rent schedules, including the preparation and submission of rent adjustments and lease renewals.
- Maintain optimal occupancy levels.
- Ensure timely and precise processing of move-ins, move-outs, recertifications, and lease renewals.
- Approve rental applications in line with property and agency standards.
- Follow established marketing policies and reporting protocols.
- Maintain organized and accurate tenant files.
- Ensure accuracy of property management software data.
- Uphold compliance with state and federal regulations.
- Supervise the maintenance team to implement effective maintenance strategies.
- Report incidents and injuries according to company policy.
- Address resident concerns and conflicts promptly and in accordance with community guidelines.
- Prepare the annual budget for senior management approval.
- Provide detailed financial reporting and variance analysis.
- Solicit bids and manage purchase orders and invoices as per company policy.

Financial Management:
- Ensure the timely collection and deposit of rents and fees in compliance with local regulations.

Team Development:
- Utilize company guidelines to recruit, hire, and train new staff.
- Foster staff engagement and efficiency through ongoing training and leadership initiatives.
- Conduct regular team meetings and embody the company's guiding principles.

Qualifications:
- High school diploma or GED equivalent.
- 1-3 years of relevant experience in property management.
- Familiarity with landlord-tenant laws and property management software.
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.

Preferred Qualifications:
- Bachelor's degree.
- Experience with property management software such as Yardi or RealPage.
- Knowledge of LIHTC and HUD regulations.

Why Choose WinnCompanies?
At WinnCompanies, we are dedicated to creating and managing high-quality affordable housing communities. Our team is committed to making a positive impact in the lives of residents and fostering a supportive work environment. We value teamwork, innovation, and respect, and we celebrate our employees' contributions through various recognition programs.



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