Residential Sales Operations Manager

2 weeks ago

Denver, Colorado, United States New Home Star Full time
Position Overview

We are seeking a dynamic Residential Sales Operations Manager who is prepared to relocate across various regions in the United States, as we have numerous leadership roles available. Candidates must possess prior experience in new home sales directly with a home builder to be eligible.

Are you looking for a stimulating and inclusive work environment that prioritizes personal growth and recognition? If you are a driven, goal-oriented leader eager to embark on an exciting and fulfilling career journey, New Home Star could be the right fit for you.

Our organization is in search of a New Home Sales Director with a strong background in leadership, management, new home sales, and/or real estate to enhance our nationwide team. In this role, you will have the chance to lead a sales team while collaborating with our builder partners and their clients to realize the American Dream. New Home Star stands as the largest privately held seller of new homes in the United States, and you can play a pivotal role in leading divisions and supporting our expansion efforts. Your contributions will be vital, as you will serve as a resource for our builder partners and a support system for our sales team members. We are particularly interested in leaders who are open to relocating to diverse regions across the United States, as we offer a wide range of leadership opportunities.

Why Choose New Home Star?

At New Home Star, our foremost core value is to provide exceptional career opportunities for our employees. By becoming part of our organization, you will witness this value reflected in every aspect of your professional journey.

  • Comprehensive Training & Support - We offer a robust support network, proprietary sales enablement tools, and organizational development resources for sales training and mentoring to ensure your success.
  • High Earning Potential - A competitive base salary is complemented by bonus opportunities, with our leaders typically earning over a six-figure income.
  • Award-Winning Workplace Culture - Our culture is built on thoughtful recognition and opportunities for team bonding events at both local and national levels.
  • Community Engagement - We encourage our employees to contribute time and resources to meaningful community service initiatives.
Compensation & Benefits
  • Salary-based compensation with bonus potential.
  • Relocation assistance for candidates not currently residing in the market.
  • Generous paid time off, including vacation, sick leave, and company holidays.
  • Access to comprehensive medical insurance with significant company contributions.
  • Options for Health Savings Accounts or Flexible Spending Accounts for medical and dependent care expenses.
  • Dental and Vision Insurance.
  • Life Insurance and Short-Term Disability Insurance.
  • Employee Assistance Program available for you and your household members, offering resources for childcare, elder care, financial and legal assistance, counseling, and personal development.
  • 401(k) retirement plan with company matching.
  • Paid Parental Leave.
  • Discounts available for everyday and luxury expenses through PerkSpot.
Qualifications

New Home Star is looking for a motivated, educated, and goal-oriented sales leader. If you meet the following criteria, you may be an ideal candidate for this position:

  • Minimum of 2 years of experience in new home sales management.
  • Able to work in an office environment, visit on-site, and navigate construction sites during business hours, including weekends and evenings.
  • Passionate about engaging, educating, guiding, and influencing others.
  • Committed to ensuring customer satisfaction through ongoing communication and follow-up.
  • Self-motivated with a strong initiative and a willingness to learn continuously.
  • Proficient in computer skills, including Zoom and the MS Office Suite (Excel, Word, PowerPoint).
  • A real estate license is not required upon hiring but must be obtained once assigned to a division.
  • Reliable transportation is necessary for travel throughout the workday.
  • Valid driver's license and current liability insurance are required.
  • A Bachelor's degree or higher is preferred.
  • Background checks are mandatory.
Key Responsibilities
  • Assist the sales leader with the daily management of assigned builder client accounts.
  • Ensure client satisfaction in sales strategy, results, staffing, and community marketing.
  • Meet and exceed company financial and operational objectives.
  • Guide New Home Star Sales Associates in effective sales techniques to maximize results and customer satisfaction.
  • Act as a resource for Sales Associates in developing brand awareness and business plans for builder partners.
  • Lead team sales training sessions and meetings.
  • Provide insights on market conditions, local competition, and recommendations for advertising or incentive programs.
  • Participate in executive meetings and training designed for managerial and director-level personnel to drive company strategy.
  • Encourage participation in ongoing sales training through our proprietary platform and in-person sessions.
  • Oversee model home coverage and ensure the appearance of model homes, sales offices, and communities meets company standards.
Application Process

If you are ready to advance your career, please explore New Home Star's Careers Page for more information. Note that you only need to apply to one job listing and can indicate other areas of interest during the application process.

This job description is not an exhaustive list of all duties and responsibilities associated with the role of a new home sales manager.

New Home Star is an equal opportunity employer and does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other legally protected status.

We do not accept applications from third-party recruitment agencies.

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