Client Support Specialist

2 weeks ago

Albany, New York, United States LifeSpan Resources Full time
Job Description

Overview

Now Hiring Community Care Coordinator

Location: Remote (Candidates should be within a reasonable distance for occasional visits)

Schedule: Monday - Friday 8:00am-4:30pm

What's In It for You:

  • Company provided technology for remote work
  • Competitive salary starting at $20.00/hr.
  • Comprehensive Medical, Dental, and Vision coverage options
  • Life & Disability insurance provided by the agency
  • Educational Assistance and Paid Training opportunities
  • Discounted gym membership
  • 401(k) savings plan with employer contributions
  • 14 Paid Holidays & 2 floating Holidays
  • Paid Vacation & Sick leave
  • Standard weekday schedule with no evening or weekend shifts
  • Opportunities for career advancement
  • Reimbursement for travel expenses to meet clients
  • Employee recognition events

Job Summary:

Are you dedicated to enhancing the lives of others and your community? LifeSpan Resources is seeking empathetic and skilled individuals to join our team. The Community Care Coordinator plays a vital role in our expanding organization, providing ongoing case management services. Our mission is to foster independence and improve the quality of life for individuals through advocacy, education, and client-centered services. We are actively engaged in community initiatives, including various events and programs. The Community Care Coordinator will manage all aspects of ongoing case management for both waiver and non-waiver programs, ensuring access to high-quality home and community-based services in a timely and effective manner.

Key Responsibilities:

  • Build and maintain strong interpersonal relationships.
  • Demonstrate empathy and understanding of individual needs.
  • Assist clients with the Medicaid application process.
  • Adhere to relevant manuals and comply with all applicable laws.
  • Support long-term care planning and goal setting.
  • Assess program eligibility using established screening tools.
  • Maintain knowledge of State & Federal regulations.
  • Complete additional tasks as assigned.

Qualifications:

  • Continuous employment as a Care Manager with an Area Agency on Aging since June 30, 2018; or
  • A registered nurse, licensed practical nurse, or an associate degree in nursing with at least one year of relevant experience; or
  • A Bachelor's Degree in Social Work, Psychology, Counseling, Gerontology, Nursing, or Health & Human Services; or
  • A Bachelor's Degree in any field with a minimum of two years of direct service experience with older adults or individuals with disabilities; or
  • A Master's Degree in Social Work, Psychology, Counseling, Gerontology, Nursing, or Health & Human Services; or
  • An associate degree in any field with at least four years of direct service experience with older adults or individuals with disabilities.
  • Ability to lift up to 25 lbs. occasionally.

Physical Requirements:

(The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions.)

  • Moderate physical activity, including lifting/moving materials up to 25 pounds.
  • Ability to remain in a stationary position at a desk or computer for extended periods.

Who We Are: LifeSpan Resources is a non-profit organization dedicated to connecting individuals with resources, options, and services to help them live independently for as long as possible.

Equal Opportunity Employer: LifeSpan Resources is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. LifeSpan Resources participates in the federal government's E-Verify program, confirming employment authorization for all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.

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