Student Success Advisor

1 week ago

Philadelphia, Pennsylvania, United States Holy Family University Full time

About Holy Family University

Holy Family University is a private institution rooted in the Catholic tradition, established in 1954. With campuses located in Philadelphia and Newtown, PA, the main campus is situated in a vibrant historic neighborhood, just minutes away from the dynamic atmosphere of Center City. The Newtown campus offers a serene environment surrounded by nature, parks, and excellent dining options.

Our inclusive community is one of the hallmarks of Holy Family University. We strive to create an environment that is welcoming and encourages all members to engage with one another, fostering a rich exchange of perspectives and experiences. Our diversity is a cornerstone of our strength.

University Benefits

At Holy Family University, we are committed to providing a comprehensive array of benefits that support the health and well-being of our employees and their families. Our benefits package emphasizes physical, mental, and financial wellness, including medical, prescription, dental, and vision coverage. Additionally, we offer a variety of fringe benefits, including:

  • Commuter Benefits: Pre-tax payroll deductions for transit and parking.
  • Half-Day Fridays: Enjoy half-day Fridays during the summer months.
  • 403(b) Retirement Plan: Discretionary matching up to 5%, with immediate vesting.
  • Time Off: 12 Paid Holidays, PTO, Personal, Sick Days, and a week off for Winter Break.
  • Tuition Remission: 100% tuition remission for employees pursuing their first Master's or Doctoral degree, and a 50% discount for eligible dependents.
  • Alpha House: 50% discount for Nursery, Pre-K, and Kindergarten.

Position Overview

Holy Family University is seeking a dedicated full-time Academic Advisor to join our team, responsible for guiding first-year, transfer, and undecided students. This role will report directly to the Director of Academic Advising. The Advisor will develop expertise in general education and program curricula, university advising databases, registration processes, and institutional policies to deliver a high-quality advising experience.

All employees at Holy Family University are expected to understand and support the mission of Catholic higher education, aligning with the core values, mission, goals, and objectives of the institution.

Key Responsibilities:

  • Provide guidance to students on course registration, concentration requirements, and the academic implications of course changes.
  • Address student inquiries regarding university policies and procedures.
  • Engage with students throughout the academic year to promote the best resources for their success.
  • Utilize advising databases and online resources for registration purposes.
  • Build strong relationships with students, faculty, and staff.
  • Assist in training Faculty Advisors.

Qualifications:

  • A Bachelor's degree is required; a Master's degree is preferred.
  • 1-2 years of experience in higher education is preferred.

Skills and Abilities:

  • Familiarity with university policies and procedures.
  • Ability to establish and maintain effective working relationships within the campus community.
  • Strong skills in student advising, counseling, and group presentations.
  • Demonstrated capacity to work independently with initiative and attention to detail.
  • Ability to manage multiple tasks under pressure while maintaining accuracy.
  • Excellent written and interpersonal communication skills, including active listening and respect for confidentiality.
  • Understanding of Holy Family's resources and educational philosophy.
  • Ability to adhere to FERPA regulations regarding student records.
  • Flexibility to work occasional evenings and weekends for special events.

Thank you for considering a career at Holy Family University.

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