Sales Operations Manager for Regional Strategy

2 weeks ago

Bloomington, Illinois, United States Appian Corporation Full time
Job Overview

At Appian Corporation, our foundational principles of Respect, Impactful Work, Ambition, and Constructive Communication shape our identity. These values drive us to prioritize our customers' needs, pursue excellence with vigor, and foster open dialogue. By becoming part of Appian, you will engage with a dedicated team focused on achieving challenging objectives.

As a key member of our dynamic and collaborative GTM Operations team, the role of Regional Sales Operations Manager is pivotal in enhancing and expanding the operational effectiveness of the Sales Region.

Key Responsibilities:

  • Assist Regional Sales VPs in structuring the organization, formulating strategies, and managing talent.
  • Act as a strategic consultant to the business, guiding the operational strategy.
  • Implement the Regional plan and design by developing customer segmentation, coverage models, role definitions, and territory layouts.
  • Oversee weekly operational forecasts, pipeline management, and review processes.
  • Facilitate the allocation and assignment of quotas and targets.
  • Deliver insightful, actionable analyses to Sales Leaders, moving beyond mere descriptive reporting.
  • Lead project management for key initiatives related to customer acquisition, sales efficiency, and the synergy between sales and marketing operations. Establish a consistent forecasting rhythm for the Region and its subdivisions.
  • Conduct monthly pipeline assessments to ensure sufficient quota coverage and pipeline generation.
  • Enhance business processes, create workflows, and drive productivity improvement initiatives.
  • Utilize essential sales process applications, including but not limited to SFDC, Appian, Xactly, and Tableau.

Ideal Candidate Profile:

  • A Bachelor’s degree with 5-8 years of relevant experience is required; an MBA is preferred and may substitute for experience.
  • Experience in Sales Operations or Sales Finance is essential.
  • Familiarity with Salesforce, quoting tools, and forecasting systems is necessary.
  • Proven ability to engage with employees at all levels, from executives to staff.
  • Capability to manage multiple projects simultaneously while thriving in a fast-paced, ever-evolving environment.
  • Strong orientation towards customer service, along with analytical and problem-solving skills.
  • Exceptional communication abilities, both written and verbal, along with strong presentation skills.
  • Experience in the Software/SaaS industry is preferred.
  • Knowledge of US Public Sector finance, particularly in DoD and State and Local government, is advantageous.

Tools and Resources:

  • Training and Development: We emphasize equipping new hires with essential skills and knowledge through specialized training during onboarding. Continuous learning is a priority at Appian, supported by mentorship and our First-Friend program.
  • Growth Opportunities: Appian offers a variety of growth and development pathways, including leadership programs for new and aspiring managers, a comprehensive training library through Appian University, skills-based training, and tuition reimbursement for educational advancement.
  • Community Engagement: From day one, you will be integrated into a community founded on respect. Appian promotes inclusivity through employee-led affinity groups that enhance internal and external networking through social, educational, and outreach initiatives.

About Appian Corporation:

Appian is a leading software company that automates business processes. Our AI-Powered Process Platform provides all the tools necessary to design, automate, and optimize complex processes from start to finish. The world’s most innovative organizations rely on Appian to enhance workflows, unify data, and streamline operations, resulting in improved growth and superior customer experiences.

Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, genetic information, or any other characteristic protected by law.

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