Customer Service Lead
3 weeks ago
At Zips Car Wash, we're looking for a talented Customer Service Lead to join our team. As a key member of our team, you'll be responsible for creating a positive and light-hearted atmosphere where customers love to clean their cars.
You'll have the opportunity to make a significant impact while earning rewards for outstanding performance. Our competitive hourly pay, incentive/commission pay, and daily pay options make this a great opportunity for those looking to advance their career.
Responsibilities:
- Welcome and engage with customers in a warm, friendly manner
- Engage customers while selling and promoting our Unlimited Wash Club
- Safely and efficiently load every vehicle with clear hand signals and a smile
- Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
- Maintain all aspects of the site to ensure it runs beautifully
- Keyholder responsibilities: Perform opening & closing the site for service
Requirements:
- 18 years of age or older
- Positive attitude
- Previous car wash industry experience (preferred)
- Previous leadership experience (preferred)
- Ability to work flexible hours including weekends and holidays
What We Offer:
- Competitive Hourly Pay
- Incentive/Commission Pay
- Daily Pay
- Flexible Scheduling; Morning & Evening Shifts Available
- Tuition Reimbursement
- Free Car Washes
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