Customer Service Lead

3 weeks ago


Hilton Head Island, South Carolina, United States Zips Car Wash Full time
Job Description

At Zips Car Wash, we're looking for a talented Customer Service Lead to join our team. As a key member of our team, you'll be responsible for creating a positive and light-hearted atmosphere where customers love to clean their cars.

You'll have the opportunity to make a significant impact while earning rewards for outstanding performance. Our competitive hourly pay, incentive/commission pay, and daily pay options make this a great opportunity for those looking to advance their career.

Responsibilities:

  • Welcome and engage with customers in a warm, friendly manner
  • Engage customers while selling and promoting our Unlimited Wash Club
  • Safely and efficiently load every vehicle with clear hand signals and a smile
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
  • Maintain all aspects of the site to ensure it runs beautifully
  • Keyholder responsibilities: Perform opening & closing the site for service

Requirements:

  • 18 years of age or older
  • Positive attitude
  • Previous car wash industry experience (preferred)
  • Previous leadership experience (preferred)
  • Ability to work flexible hours including weekends and holidays

What We Offer:

  • Competitive Hourly Pay
  • Incentive/Commission Pay
  • Daily Pay
  • Flexible Scheduling; Morning & Evening Shifts Available
  • Tuition Reimbursement
  • Free Car Washes


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