Technical Director of IT Operations
1 week ago
We are seeking a highly experienced and skilled Managing Director of Technology Services to lead our IT operations team at Medsphere. The successful candidate will be responsible for defining and implementing technology strategies that meet the needs of our clients and drive business growth.
Key Responsibilities- Technology Strategy and Planning
- Develop and implement technology strategies that align with business objectives
- Conduct technology audits and assessments to identify areas for improvement
- Recommend and implement new technologies to improve efficiency and effectiveness
- Team Leadership
- Lead and manage a team of IT professionals to deliver high-quality services
- Provide guidance and support to team members to ensure they have the skills and knowledge needed to succeed
- Client Management
- Work closely with clients to understand their technology needs and develop solutions to meet those needs
- Provide regular updates and reports to clients on the status of their technology projects
- Security and Compliance
- Ensure that all technology solutions meet security and compliance requirements
- Develop and implement policies and procedures to ensure security and compliance
- Experience
- 5+ years of experience in directing the delivery of managed IT services
- 5+ years of experience in Healthcare IT Support preferred
- Skills
- Advanced knowledge of Windows Server operating systems
- Advanced knowledge of local and wide area networks
- Experience with cloud infrastructure deployment and management
- Advanced knowledge of ConnectWise and N-Able
- Education
- Bachelor's degree in Computer Science, Information Technology, or related field
- Experience with Microsoft 365 Applications
- Excel, Word, MS Project, PowerPoint, and Visio
- Experience with Business Continuity Planning
- Developing and implementing business continuity protocols to minimize disruption to business operations
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