Account Management Representative

7 days ago


New Berlin, Wisconsin, United States Trulite Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Trulite. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Customer Service: Provide timely and effective support to clients via various communication channels, including phone, email, and in-person interactions.
  • Order Management: Process and verify the accuracy of orders, initiate corrective action as needed, and maintain order/customer information files.
  • Problem Resolution: Identify and resolve customer complaints and issues in a professional and timely manner.
  • Communication: Collaborate with internal teams, including scheduling/production and sales, to ensure seamless order fulfillment and customer satisfaction.
  • Continuous Improvement: Participate in ongoing training and development programs to enhance product knowledge and customer service skills.
Requirements
  • Education: Associate's degree or equivalent experience in a related field.
  • Experience: 4-6 years of experience in customer service, preferably in a glass and aluminum industry.
  • Skills: Excellent communication, interpersonal, and conflict management skills; ability to multitask, prioritize, and work in a fast-paced environment.
  • Technical Skills: Proficient in Microsoft Office suite and CRM/Axapta mainframe system.
Why Trulite

At Trulite, we offer a comprehensive benefits package, including health, dental, vision, and life insurance, as well as short/long-term disability coverage. Our 401(k) employer match is 100% vested after one year, and we also offer a Health Savings Account (HSA) match. We value our employees' physical and financial well-being and strive to create a positive and supportive work environment.

We are an Equal Opportunity Employer and welcome diversity in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • New Berlin, Wisconsin, United States Process Retail Group Full time

    Company OverviewProcess Retail GroupWe are a dynamic and expanding organization that collaborates with leading brands and retailers across various sectors including consumer electronics, sporting goods, grocery, and luxury items. Our expertise lies in providing tailored, point-of-purchase retail marketing and merchandising solutions that empower our clients...


  • New Berlin, Wisconsin, United States Creative Financial Staffing Full time

    Job SummaryWe are seeking a highly skilled Construction Accounting Manager to join our team at Creative Financial Staffing. As a key member of our team, you will be responsible for providing financial guidance and support to our construction clients.Key ResponsibilitiesFinancial Reporting and AnalysisPrepare and review financial statements, including balance...

  • Project Accountant

    1 month ago


    New Berlin, Wisconsin, United States Vaco Full time

    Vaco Staffing is seeking a Project Accountantfor a client in New Berlin, WI. This is a direct hire opportunity with one of our clients.Responsibilities:Accounting:Coordinate with project manager to determine % of completion and all billing requirementsComplete AIA Documents, Schedule of values, 3rdparty billing entry, billing in Pieper financial...

  • Financial Manager

    7 days ago


    New Berlin, Wisconsin, United States Creative Financial Staffing Full time

    Accounting Manager Job Description**Job Summary**Creative Financial Staffing is seeking a highly skilled Accounting Manager to lead our financial operations and drive financial excellence. As an Accounting Manager, you will be responsible for overseeing the financial functions, ensuring accuracy and compliance with accounting standards.Key...


  • New Berlin, Wisconsin, United States Jobot Full time

    Exciting Opportunity for a Project Accountant with a Leading General ContractorAbout the Role:We are seeking a dedicated Project Accountant to join our esteemed team. This position is integral to managing the financial aspects of our construction projects, ensuring accuracy and compliance throughout the process.Key Responsibilities:As a Project Accountant,...

  • Account Manager

    4 days ago


    New Berlin, Wisconsin, United States Brian Brecklin - State Farm Agent Full time

    Job Description**Position Overview**We are seeking a highly motivated and results-driven professional to join our team as an Account Manager. As a key member of our State Farm Agent team, you will play a critical role in helping our business grow through value-based conversations and exceptional customer experiences.Responsibilities:Establish and maintain...


  • New Berlin, Wisconsin, United States Genuine Parts Company Full time

    Job SummaryThe Sales Development Representative drives revenue growth by identifying and generating new business opportunities for various types of customers. This role fosters strong customer relationships by maintaining regular contact and managing customer expectations. The Sales Development Representative provides education on products and services...


  • New Berlin, Wisconsin, United States City of New Berlin Wisconsin Full time

    The Assistant City Engineer plays a crucial role in representing the City of New Berlin Wisconsin on matters requiring the expertise of a Civil Engineer. This position demands independent initiative in prioritizing projects, designing, managing construction, ensuring compliance, and overseeing engineering activities.Key Responsibilities:Represent the City of...


  • New Berlin, Wisconsin, United States I.G. Burton Chevrolet of Berlin Full time

    Job OverviewWe are seeking highly motivated and results-driven Sales Representatives to join our team at I.G. Burton Chevrolet of Berlin. As a Sales Representative, you will be responsible for meeting and exceeding sales targets, providing exceptional customer service, and building strong relationships with clients.Key ResponsibilitiesMeet and exceed monthly...


  • New Berlin, Wisconsin, United States TWO MEN AND A TRUCK® Full time

    About the Role:TWO MEN AND A TRUCK is seeking a highly skilled and detail-oriented Bookkeeper to join our team. As a Bookkeeper, you will be responsible for managing our company's financial transactions, ensuring accuracy and compliance with accounting standards.Key Responsibilities:Monitor and manage payables, receivables, and depreciationReconcile accounts...

  • Accounting Specialist

    2 weeks ago


    New Berlin, Wisconsin, United States Reliable Door and Dock Inc Full time

    Job OverviewReliable Door and Dock Inc is a well-established company known for its excellence in the installation and service of door and dock solutions. We are currently seeking a dedicated Accounting Specialist to become an integral part of our dynamic team.About Us:Collaborative Environment: We foster a culture of teamwork where every member contributes...


  • New Berlin, Wisconsin, United States Eversource Energy Full time

    Position OverviewUnder general supervision, the Senior Staff Accountant is tasked with the compilation and analysis of financial data for Eversource Energy. This role provides essential financial support and oversight, ensuring compliance with accounting standards and managing various financial responsibilities throughout the fiscal year.Key...


  • New Berlin, Wisconsin, United States Creative Financial Staffing Full time

    Join a Dynamic Team as a Financial Operations ManagerAre you a seasoned finance expert with a commitment to achieving fiscal excellence? Creative Financial Staffing is looking for a skilled Financial Operations Manager to become part of their growing organization.What We Offer:A supportive and inclusive workplace environment.Opportunities for career...


  • New Berlin, Wisconsin, United States Creative Financial Staffing Full time

    Join Our Team as a Financial Operations ManagerAre you a seasoned finance expert with a commitment to achieving financial excellence? Creative Financial Staffing is on the lookout for a skilled Financial Operations Manager to become a vital part of our growing organization.What We Offer:A supportive and inclusive workplace environment.Opportunities for...


  • New Berlin, Wisconsin, United States Jobot Full time

    Exciting Opportunity for a Project Accountant with a Leading General ContractorAbout Us:We are a highly esteemed firm in the construction sector, dedicated to delivering exceptional service to our clients and subcontractors. Our focus is on commercial construction projects, and we are in search of a skilled Project Accountant to enhance our team.Why Join Our...


  • New Berlin, Wisconsin, United States Rundle-Spence Mfg Co Full time

    Position Overview:The Outside Sales Representative at Rundle-Spence Mfg Co plays a crucial role in fostering and nurturing relationships with clients across the plumbing, water well, wastewater, and water treatment sectors. The ideal candidate will possess a solid background in sales and a comprehensive understanding of these industries, ensuring exceptional...


  • New Berlin, Wisconsin, United States New England Federal Credit Union Full time

    Job Summary:New England Federal Credit Union is seeking a skilled and customer-focused Customer Service Representative to join our team at our Berlin Branch. As a key member of our team, you will provide exceptional service to our members, ensuring their financial needs are met with efficiency, accuracy, and politeness.Key Responsibilities:Member Service:...


  • New Berlin, Wisconsin, United States Veit CO Full time

    About the Role:We are seeking a highly motivated and results-driven Business Development Representative to join our team at Veit CO. As a key member of our Business Development team, you will play a vital role in driving growth initiatives in the region. Your primary responsibility will be to identify and nurture project opportunities for both new and...


  • New Berlin, Wisconsin, United States Eversource Energy Full time

    Position OverviewUnder general supervision, the Senior Financial Accountant is tasked with the compilation and analysis of financial data for Eversource Energy. This role provides essential financial support and is accountable for various month-end and year-end financial processes, compliance, and other fiscal responsibilities.Key ResponsibilitiesOversee...


  • New Berlin, Wisconsin, United States Liturgical Publications Full time

    Position OverviewThe Senior Accounting Specialist will play a crucial role within the Finance department, focusing on a variety of essential accounting functions.Key ResponsibilitiesInvoicing Management: Handle miscellaneous invoicing tasks to ensure timely and accurate billing.Fixed Asset Accounting: Oversee fixed asset accounting, including performing...