Customer Solutions Specialist

7 days ago


Kansas City, Missouri, United States A.C.E. Executives Full time
About the Role

A.C.E. Executives is a leading provider of innovative solutions in the telecommunications industry. We are seeking a highly motivated and customer-focused individual to join our team as an AT&T Sales Representative.

Key Responsibilities
  • Establish and maintain relationships with customers to understand their wireless needs and provide tailored solutions.
  • Stay up-to-date on the latest wireless products and services, and effectively communicate their benefits to customers.
  • Manage sales contracts and customer information in our Point of Sale (POS) system, ensuring accuracy and confidentiality.
  • Adhere to compliance guidelines and represent the A.C.E. Executives brand in a professional manner at all times.
  • Collaborate with colleagues to analyze customer engagement trends and campaign data, identifying opportunities for growth and improvement.
  • Confidently address customer inquiries and objections, providing exceptional customer service.
Why Work with Us?

A.C.E. Executives prioritizes the success of our team members, offering comprehensive in-house training to ensure our representatives have the skills and knowledge needed to excel in their roles. Our unique approach fosters a culture of growth and advancement, providing opportunities for professional development and career progression.

Requirements
  • Prior experience in sales, customer service, or a related field is preferred but not required.
  • Excellent written and verbal communication skills to effectively interact with customers, clients, and colleagues.
  • Professional demeanor and ability to build positive relationships with customers and team members.
  • Ability to identify customer needs and offer suitable solutions.
  • Capacity to quickly learn and adapt to new wireless products and services.
  • Ability to work collaboratively in a fast-paced team environment.
  • High school diploma or equivalent is required.


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