Customer Support Specialist

1 week ago


Kansas City, Missouri, United States Createify Form Full time
Job Overview

Position: Customer Support Specialist

Company: Createify Form

Location: Remote

Employment Type: Full-time

Compensation: $850 - $1250 per week

We are looking for a committed Customer Support Specialist to become a part of our dynamic team. The successful candidate will manage both incoming and outgoing communications, offer detailed information, address concerns, and ensure outstanding customer satisfaction.

Primary Responsibilities
  • Professionally manage customer interactions.
  • Deliver precise information regarding our offerings.
  • Effectively resolve customer inquiries and issues.
  • Maintain accurate customer documentation.
  • Utilize product knowledge to assist customers.
  • Achieve performance targets and work collaboratively with colleagues.
  • Document conversations in the customer relationship management system.
Qualifications and Skills
  • High school diploma or equivalent qualification.
  • Prior experience in a customer service role.
  • Excellent verbal and written communication abilities.
  • Familiarity with customer relationship management software.
  • Customer-oriented mindset with adaptability.
  • Strong multitasking and time management skills.
  • Proficient in Microsoft Office applications.
Employee Benefits
  • Comprehensive health, dental, and vision coverage.
  • Paid time off and recognized holidays.
  • 401(k) retirement savings plan.
  • Opportunities for career advancement.
  • Employee discounts on company offerings.


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