Commercial Insurance Client Relations Manager
2 weeks ago
About Bigimd
Bigimd is a reputable, family-operated independent insurance firm dedicated to finding a diligent commercial insurance client relations manager to join our expanding team. We pride ourselves on delivering exceptional products and services from leading providers, paired with unparalleled customer service.
Why Join Us?
We offer:
- Attractive compensation
- No evening, weekend, or holiday shifts
- Competitive paid time off
- Generous bonus potential
- Health coverage
- Employee recognition events
- Retirement savings plan
- Focus on professional growth
- Career advancement opportunities
Your Responsibilities
In this role, you will:
- Build and sustain strong relationships with clients through consistent follow-ups, precise and prompt quotations, and comprehensive account assistance.
- Proactively address and respond to client inquiries in a timely manner.
- Collaborate with producers to provide account support.
- Prepare clients for renewals and retention while ensuring robust client relationships.
- Engage in continuing education to stay updated on industry trends, new products, regulations, coverages, and technology to enhance your expertise and performance.
- Review client audits, ensure necessary corrections are made, and manage accounts receivable and billing.
Qualifications
The ideal candidate will possess:
- A minimum of one year of experience in commercial insurance.
- A valid insurance license.
- Strong understanding of insurance products, rating and underwriting processes, coverages, and industry practices to effectively support existing clients.
- A people-oriented, customer-centric approach with a professional demeanor in developing new client relationships and servicing current clients.
- Excellent time management skills, the ability to thrive in a collaborative environment, and proficiency in technology and computer systems, including agency management software.
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