Emergency Shelter Coordinator

7 days ago


Fargo, North Dakota, United States YWCA Cass Clay Full time
Job Summary

YWCA Cass Clay is seeking a highly skilled and compassionate Part-Time Shelter Support Specialist to join our team. As a key member of our support services team, you will play a vital role in ensuring the safety and security of residents in our emergency shelter.

Key Responsibilities
  • Admission and Intake: Admit women and children into the shelter, complete intake paperwork, and provide orientation to shelter policies and procedures.
  • Client Support: Ensure clients are complying with program guidelines and procedures, and provide necessary items such as food and clothing.
  • Record Keeping: Maintain accurate and up-to-date records of staff and participant interactions, including admittance, daily journal, resident's log, and shelter duty checklist.
  • Security and Safety: Ensure the security of the shelter, including locks, security systems, and fire alarm systems. Respond appropriately to alarms and emergency situations, including the use of First Aid and CPR.
  • Administrative Support: Provide general administrative functions such as documentation, answering phone inquiries, and responding to in-person requests in a professional and timely manner.
  • Referrals and Resources: Provide information and referrals for clients who require additional resources and support.
  • Emergency Response: Respond promptly and professionally to any emergency or disturbance within the shelter.
  • Shift Coverage: Provide consistent coverage for assigned shifts, working independently and as part of a team to complete all shift tasks.
  • Meetings and Training: Attend scheduled shelter meetings and participate in training and professional development opportunities.
  • Donation Management: Sort and organize donations, and maintain the cleanliness and organization of the shelter.
  • Service Delivery: Deliver services with safety, respect, and effectiveness, and adhere to the mission and values of YWCA Cass Clay.
Requirements
  • Female (BFOQ)
  • High School Graduate or Equivalent
  • Availability to Work Evenings, Weekends, and Holidays
  • Training or Experience in Crisis Intervention
  • CPR and First Aid Certification
  • Excellent Communication and Interpersonal Skills
  • Knowledge of Domestic Violence, Homelessness, Mental Illness, and Child Development Issues
  • Meet All Background Check Requirements
  • Understanding of and Commitment to the Mission of YWCA Cass Clay


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