Facility Operations Coordinator
2 months ago
Job Summary:
The Fergus Falls Area Family YMCA is seeking a highly motivated and customer-focused individual to serve as our Manager on Duty. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the safety and security of our members and guests, and supporting the overall operations of our facility.
Key Responsibilities:
- Customer Service: Provide excellent customer service to members and guests, responding to their needs and concerns in a timely and professional manner.
- Facility Operations: Ensure the safety and security of our members and guests by monitoring the facility, responding to emergencies, and completing incident reports as needed.
- Business Transactions: Process payments for memberships, programs, and services, as well as handle cash and credit transactions.
- Training and Development: Assist with the training and development of new team members, ensuring they have the skills and knowledge needed to provide excellent customer service.
Requirements:
- At least 18 years old
- 1 year of customer service experience
Benefits:
- All employees receive a free YMCA membership
- Part-time employees begin accruing Sick Leave immediately upon hire and Paid Time Off (PTO) after one year of employment
- 12% Retirement Plan - The YMCA will automatically contribute an additional 12% of the eligible employee's monthly income into their YMCA Retirement Plan when the following requirements are met:
- The employee has been employed with the YMCA for 2 years
- The employee has worked 1,000 hours during each of any two 12-month periods
- The employee is 21 years of age or older
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