Customer Service Cashier Position
2 weeks ago
Part-time
Position Overview:
As a Cashier at Hunger Mountain Cooperative, Inc., you will play a vital role in delivering exceptional customer service. Your primary responsibility will be to ensure accurate transactions while providing a friendly and efficient shopping experience for our valued customers.
Work Schedule:
Monday, Thursday, and Sunday evenings, totaling 17.5 hours per week, with eligibility for benefits.
Key Responsibilities:
Customer Engagement:
- Provide courteous and respectful service to all customers.
- Deliver efficient and informative assistance in line with our customer service standards.
- Initiate transactions with a warm greeting and maintain eye contact.
- Assist with bagging groceries when necessary.
- Conclude each transaction with a friendly farewell, ensuring a positive final interaction.
- Be knowledgeable about co-op policies to address customer inquiries.
- Direct unresolved issues to appropriate supervisory staff.
Cash Handling:
- Follow established procedures for opening and closing cash registers.
- Process customer purchases swiftly while ensuring accuracy in transactions.
- Monitor entries for correctness throughout the checkout process.
- Distribute membership information to interested shoppers.
- Handle equity payments and process returns in accordance with store policy.
- Support curbside program initiatives as needed.
- Maintain a safe work environment by adhering to safety protocols and reporting concerns.
- Comply with departmental policies and procedures.
Security and Financial Accountability:
- Ensure the security and accuracy of all financial transactions during your shift.
- Safeguard keys and follow security measures for cash handling.
- Adhere to protocols for managing cash, deposits, and emergency situations.
Qualifications:
- Genuine interest in working with people.
- Ability to stand for extended periods.
- Capability to lift items weighing up to 30 lbs.
- Strong attendance and punctuality record.
- Commitment to following safety policies and procedures.
- Proficient in providing excellent service to customers and colleagues.
- Ability to collaborate effectively in a team-oriented environment.
- Willingness to be physically present at the co-op to fulfill job responsibilities.
Compensation:
$16.20 to $20.25 per hour, based on prior experience.
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