Alarm Monitoring Specialist

2 days ago


Minnetonka, Minnesota, United States Securitas Electronic Security Inc Full time
Job Title: Alarm Monitoring Specialist

Securitas Technology, a leading provider of integrated security solutions, is seeking a skilled Alarm Monitoring Specialist to join our team.

As a key member of our 24/7 Alarm Monitoring Center, you will be responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals.

Key Responsibilities:
  • Manage alarm events, verify security information, and notify emergency services as needed
  • Respond to incoming alarm signals in our automation software according to documented procedures
  • Communicate with customers, authorities, and other stakeholders to ensure timely and effective resolution of incidents
  • Perform data entry and maintain accurate records of alarm events
Requirements:
  • High School Diploma required, some college preferred
  • 1-3 years' work experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Strong typing skills (30+ words per minute)
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Comprehensive training program to ensure success in the role
  • Collaborative and dynamic work environment

Securitas Technology is an equal opportunity employer committed to a diverse workforce. We are proud to offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan with a 60% match up to 6% of salary.



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