Client Support Operations Specialist
1 week ago
Operations Support Specialist
CONTRIBUTE TO COMMUNITY WELL-BEING
Utilize your expertise and experience to assist older adults and individuals with disabilities in enhancing their well-being through in-home supportive services. You will be empowered to present your authentic self and work holistically with clients to maximize their strengths alongside our vast network of resources.
About Us:
We deliver vital community-based health and human services that positively influence the lives of 25,000 individuals annually across 110 neighborhoods. For over 125 years, our mission has been to bridge the gaps between individuals and opportunities, addressing a wide range of interconnected needs—from housing and health to education and employment.
Our Response to Current Challenges:
We are committed to addressing pressing issues in our communities, including our proactive measures in response to recent global challenges and our dedication to racial equity.
Position Overview:
The primary role of the Operations Support Specialist is to uphold the mission and vision of our organization by ensuring high-quality treatment documentation, effective program systems, and operational efficiency.
Key Responsibilities:
- Quality Assurance:
- Implementing Quality Improvement initiatives
- Acting as an E-Chart system Specialist
- Monitoring and Tracking Outcome Measures
- Coordinating Training Programs
- Managing HR Recruitment and Hiring Processes
- Processing Incident Reports
- Serving as a DHS 2960 Specialist
- Acting as a CARF Specialist
- Coordinating youth funding
Requirements:
- Facilitate the flow of information regarding activity planning, budgeting, and scheduling.
Location: Minnetonka, MN, USA
Compensation: We provide essential community-based health and human services that impact the lives of 25,000 people across the lifespan every year in 110 neighborhoods in both states. For 125 years, our work has focused on closing gaps between people and possibility, addressing a spectrum of intersecting needs—from housing to health to education to employment.
Equal Opportunity Employer:
Volunteers of America Minnesota and Wisconsin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
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