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Program Support Specialist
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Reston, Virginia, United States Commonwealth of Virginia Full timeJob Title: Program Support SpecialistJoin the Commonwealth of Virginia team as a Program Support Specialist and make a difference in the lives of military-related students.Job Summary:The Program Support Specialist will provide veteran benefit advising support and assist with the first-level review of analyzing enrollment to VA. This position will support...
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Program Support Specialist
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Reston, Virginia, United States Commonwealth of Virginia Full timeJob Title: Program Support SpecialistJob Summary:The Commonwealth of Virginia is seeking a highly motivated and detail-oriented Program Support Specialist to join our team at Northern VA Community College. As a Program Support Specialist, you will provide military-related students with veteran benefit advising support and assist with the first-level review...
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Program Support Specialist
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Reston, Virginia, United States Commonwealth of Virginia Full timeJob Title: Program Support SpecialistJob Summary:The Program Support Specialist will provide military-related students with veteran benefit advising support and assist with the first-level review of analyzing enrollment to VA. This position will support the Director of Military and Veterans Services and the School Certifying Office.Key...
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Program Support Specialist
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Program Support Specialist
2 months ago
Join the Commonwealth of Virginia team as a Program Support Specialist and play a vital role in supporting military-related students with veteran benefit advising and enrollment services.
Job Summary:The Program Support Specialist will provide expert guidance to veteran students on utilizing their GI Bill benefits, ensuring accurate and timely processing of enrollment information. This role requires strong communication and customer service skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
Key Responsibilities:- Review and analyze veteran benefit enrollment information to ensure accuracy and compliance.
- Provide expert guidance to veteran students on utilizing their GI Bill benefits, including Post-911 benefits and other eligible education benefits.
- Respond to inquiries from veteran students and eligible dependents via phone, email, and virtual NOVAQ.
- Manage the veteran military services inbox with accuracy and attention to detail.
- Support the Director of Military and Veterans Services and the School Certifying Office in their duties.
- Experience working in a case management setting or social work setting.
- Experience in program planning and customer service.
- Knowledge of processing benefits and ability to interpret and explain academic, administrative, and veteran policies.
- Ability to work in a fast-paced environment with a diverse student population.
- Experience working with military and veterans benefits in higher education.
- Strong network of relationships with the community and Department Social Services service provider.
