Case Aide
1 week ago
The National Youth Advocate Program is seeking a highly motivated and organized Case Aide to support our Home Study and Post Release Services team in Region 3. As a key member of our team, you will work closely with Case Workers, Managers, and other stakeholders to provide critical support services to youth and their families.
Key Responsibilities
Ensure timely and accurate enrollment of youth in our internal intake system
Verify the presence and upload of DHS and ORR documents to Salesforce
Assist children and sponsors in accessing necessary services
Support Case Workers and Managers with documentation and record-keeping
Create and maintain accurate and up-to-date client intake case files
Assist with filing, closing, and daily maintenance of physical and electronic case files
Provide support with compiling files for ORR or State Licensing representatives, as needed
Collaborate with Case Management to create resource packets for youth and families
Requirements
21 years old or older
High School Diploma or equivalent; Bachelor's degree preferred
4+ years of experience in a professional setting
Bilingual English/Spanish fluency required
Strong written and verbal communication skills
Proficient in using desktop and laptop computers, smartphones, and software applications
About Us
The National Youth Advocate Program is a leading provider of home study and post release services to youth and families. We are committed to delivering high-quality support services that meet the unique needs of each individual. If you are a motivated and organized individual who is passionate about making a difference in the lives of youth and families, we encourage you to apply for this exciting opportunity.
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