Program Specialist

3 days ago

Reston, Virginia, United States Goodwill Industries Full time
Program Specialist

The Program Specialist plays a vital role in supporting Mission Services programs and services. This position is responsible for recruiting, planning, and executing Career Exploration Camps and Internships activities. The Program Specialist develops and builds internal and external relationships to promote Mission Services Career Exploration Camps and Internship opportunities in conjunction with the Career and Skills Center Manager.

Key Responsibilities:

  • Coordinates, plans, and executes all aspects of Career Exploration Camps and Internship activities.
  • Coordinates Vocational Services Site Visits by local school systems.
  • Makes cold calls and completes outreach visits to promote Career Exploration Camps, Internships, and Vocational Services Site Visits.
  • Works in conjunction with the Career and Skills Center staff to assist out-of-school youth in developing a career navigation service.
  • Assists the Career and Skills Center Manager in identifying appropriate opportunities for job shadowing, internships, and professional guest visitors to Career Exploration Camps for participants.
  • Makes presentations and attends various meetings to promote the Career and Skills Center.
  • Provides customer service to varied levels of employees and external stakeholders and elevates issues as appropriate.
  • Ensures participant information is timely entered into appropriate forms, databases, or reports and maintains confidentiality requirements.
  • Conducts a warm hand-off of participants to peers to ensure they do not experience a delay in services.
  • Complies with agency policies and procedures and Commission on Accreditation of Rehabilitation Facilities standards.

Requirements:

  • Bachelor's Degree preferred. A degree in human services, business administration, career counseling, workforce development, or a related field is preferred.
  • Previous experience in human resources, human services, or job development is a plus.
  • Previous experience working with young adults and/or individuals with barriers to employment is a plus.
  • Computer literate. Excellent organization, communication, and interpersonal skills.

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