Program Support Specialist

2 weeks ago


Reston, Virginia, United States Commonwealth of Virginia Full time
Job Title: Program Support Specialist

Job Summary:

The Program Support Specialist will provide military-related students with veteran benefit advising support and assist with the first-level review of analyzing enrollment to VA. This position will support the Director of Military and Veterans Services and the School Certifying Office.

Key Responsibilities:
  • Review veteran benefit enrollment information with support of school certifying official.
  • Provide benefit advising to veterans students in their declared major and answer benefit questions as it relates to using veteran benefits.
  • Respond to inquiries from Veterans students and eligible dependents of Veterans.
  • Manage the veteran military services inbox with accuracy.
  • Order supplies for the military services department.
Requirements:
  • Ability to work under pressure and meet deadlines.
  • Ability to establish goals and priorities and make decisions based on program and institutional policies.
  • Ability to interpret and explain academic, administrative and veteran policies.
  • Ability to provide veteran students with accurate information as it relates to GI Bill benefits and other veteran-eligible education benefits.
  • Ability to work in a fast-paced environment with a diverse student population.
Preferred Qualifications:
  • Experience working in a case management setting/social work setting.
  • Experience in program planning.
  • Experience working with military and veterans benefits.


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