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Patient Services Coordinator

2 months ago

Blue Bell, Pennsylvania, United States Rothman Orthopaedics Full time
Position Overview:
The Rothman Orthopaedics is seeking a dedicated and professional individual to fill the role of a full-time Front Desk Receptionist. This position is essential in ensuring a smooth and efficient operation within our medical office.

Key Responsibilities:
As a Front Desk Receptionist, you will be responsible for:
1. **Welcoming Patients:** Greet patients and visitors warmly, providing assistance and information as needed.
2. **Patient Check-In:** Manage the check-in process by verifying and updating patient demographic and insurance details.
3. **Appointment Scheduling:** Coordinate and schedule patient appointments with physical therapy providers, ensuring optimal clinic flow.
4. **Insurance Verification:** Conduct thorough verification of insurance benefits for all therapy appointments and ensure proper authorization is obtained.
5. **Documentation Management:** Maintain accurate records by utilizing electronic systems to enter co-payments, notes, and patient documents.
6. **Communication:** Answer phone calls, screen inquiries, and relay messages effectively while maintaining professionalism.
7. **Patient Support:** Assist patients with mobility challenges and ensure a comfortable experience in the office.
8. **Office Maintenance:** Keep the front desk area organized and stocked, preparing for the next business day.

Qualifications:
The ideal candidate will possess:
- A minimum of a High School diploma or GED.
- At least one year of experience in a medical office setting.
- Proficiency in computer applications, including MS Office.
- Familiarity with medical terminology and office procedures is preferred.

Our Commitment:
At Rothman Orthopaedics, we prioritize our employees and strive to create a supportive work environment. We offer competitive compensation, comprehensive health benefits, and opportunities for professional growth. We are an Equal Opportunity Employer, dedicated to fostering an inclusive workplace that reflects the diversity of our community.