Patient Service Coordinator

1 day ago


Blue Bell, Pennsylvania, United States Dental Care Alliance Full time
Overview

We are seeking a highly skilled Patient Service Representative to join our clinical team at Dental Care Alliance. As a key member of our team, you will be responsible for providing exceptional patient service and satisfaction while operating in a team-based environment.

This role requires a support person to assist all staff members and patients in the office. You will answer phones, handle patient inquiries, make appointments, and assist with the completion of patient treatment plans through acceptable financial arrangements.

Responsibilities
  • Provide exceptional customer service to patients and visitors
  • Answer phones and handle patient inquiries
  • Schedule appointments and maintain appointment books
  • Confirm appointments and follow up on no-shows
  • Register patients and post charges and payments to patient accounts
  • Maintain a clean and friendly waiting area
Qualifications
  • Experience working in a dental, medical, or healthcare office
  • Knowledge of insurance plans (HMO/PPO)
  • Excellent customer service skills

Dental Care Alliance is an equal opportunity employer and welcomes diversity in the workplace. We are committed to providing a safe and inclusive environment for all employees and patients.



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