Catering Management Specialist

1 week ago


Amherst, Massachusetts, United States InsideHigherEd Full time

Catering Services Manager at InsideHigherEd

InsideHigherEd is in search of a Catering Services Manager to lead the comprehensive management of catering operations and beverage services. The successful candidate will be tasked with delivering exceptional service to clients, overseeing operational and financial aspects, and fostering robust community partnerships.

Key Responsibilities:

  • Oversee daily catering operations, including team leadership, menu execution, and quality assurance of food services.
  • Administer the annual budget and financial performance, and formulate strategic business and marketing initiatives.
  • Build and maintain client relationships, engage in community outreach, and gather customer feedback for service improvement.
  • Establish operational policies for efficiency, conduct facility evaluations, and ensure staff training is up to date.
  • Ensure adherence to liquor regulations and organizational beverage policies.

Requirements:

  • Bachelor's Degree in hospitality management or a related discipline with a minimum of 5 years of catering experience, or an Associate's Degree with 7 years of experience, or 10 years of relevant progressive experience.
  • Certification in ServSafe and Alcohol Service is mandatory.
  • Willingness to work evenings, weekends, and local travel as required.
  • Proficiency in Microsoft Office Suite and Delphi Systems is essential.

Preferred Qualifications:

  • Master's degree in hospitality, marketing, or business administration.
  • Experience working within a large university environment.
  • Background in a unionized setting or public sector experience.

Physical Requirements:

This position involves activities such as balancing, carrying, standing, driving, and occasional travel.

Work Schedule:

  • Standard hours are Monday through Friday, 8:30 AM to 5 PM, with flexibility for evenings, weekends, and holidays.
  • Position requires a commitment of 37.5 hours per week.

Salary Information:

Position classified at Level 29, with hiring ranges applicable.

Application Instructions:

Interested candidates are encouraged to submit a resume along with contact details for three professional references during the finalist stage. InsideHigherEd is an equal opportunity employer dedicated to promoting diversity and inclusion.



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