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Catering Program Manager
2 months ago
Catering Services Manager at InsideHigherEd
InsideHigherEd is in search of a Catering Services Manager to lead all facets of catering operations and beverage management. The successful candidate will be tasked with delivering exceptional service to clients, overseeing operational and financial aspects, and fostering robust community partnerships.
Key Responsibilities:
- Oversee daily catering operations, including staff management, menu execution, and quality assurance of food services.
- Administer the annual budget and financial performance, and formulate strategic business and marketing initiatives.
- Build and maintain client relationships, engage in community activities, and gather customer feedback for service improvement.
- Establish operational policies for efficiency, conduct inspections of facilities, and provide essential training for team members.
- Ensure adherence to liquor regulations and organizational beverage policies.
Requirements:
- Bachelor's Degree in hospitality or a related discipline with a minimum of 5 years of catering experience, or an Associate's Degree with 7 years of experience, or 10 years of progressive catering experience.
- Possession of ServSafe and Alcohol Serving Certifications is mandatory.
- Willingness to work evenings, weekends, and engage in local travel.
- Proficiency in Microsoft Office and Delphi Systems is required.
Preferred Qualifications:
- Master's degree in hospitality, marketing, or business is preferred.
- Experience working within a large university environment is advantageous.
- Background in a unionized setting or public sector is a plus.
Physical Requirements:
This position necessitates balancing, carrying, standing, driving, and occasional travel.
Work Schedule:
- Standard hours are Monday to Friday, 8:30 AM to 5 PM; flexibility required for evenings, weekends, and holidays.
- 37.5 hours per week commitment.
Salary Information:
Compensation is aligned with Level 29, PSU Hiring Ranges.
Application Instructions:
Candidates are required to submit a resume and provide contact details for three professional references during the finalist stage. InsideHigherEd is an equal opportunity employer dedicated to fostering diversity and inclusion.