Client Account Coordinator

2 weeks ago

Tampa, Florida, United States Hillsborough County Full time

Position Summary

The Client Account Coordinator is responsible for managing and overseeing financial transactions associated with customer billing and payments within the Public Utilities Department. This role involves auditing, analyzing, and reconciling revenue and expenditure entries to ensure accuracy in the department's financial records. The coordinator will also monitor daily account activities, including accounts receivable, deposits, loans, and customer refunds, to determine necessary adjustments.

Compensation

The salary range for this position is $35,796 - $63,772.

Ideal Candidate Profile

The ideal candidate will possess excellent written and verbal communication skills, along with the ability to interpret and apply relevant rules, policies, and procedures. Experience in managing financial transactions related to customer billing and payments is essential, as is a background in revenue analysis and reconciliation. Proficiency in data entry and software applications is required, with intermediate to advanced skills in Excel for monthly reporting and analytics.

  • Commitment to Customer Service - Actively seeks to understand customer needs and deliver exceptional service.
  • Professionalism and Integrity - Upholds ethical standards and fosters trust within the organization and the community.
  • Excellence in Operations - Takes responsibility for personal effectiveness and is dedicated to continuous improvement.
  • Collaborative Teamwork - Works effectively with others, valuing diverse perspectives to achieve common goals.

Key Responsibilities

The following duties are representative of the role and may vary based on specific responsibilities:

  • Executes technical tasks related to financial transactions for customer billing and accounts.
  • Oversees the processing of returned refunds and manages the reissuance of customer payments.
  • Generates various financial reports for refunds and account assessments, including aged receivables.
  • Reconciles customer accounts and processes billing information and refunds.
  • Initiates and approves financial transactions within the automated accounting system.
  • Performs additional duties as required, including tasks typically handled by junior financial and clerical staff.

Job Requirements

  • Knowledge of fundamental accounting principles and practices.
  • Familiarity with laws and regulations governing accounting functions.
  • Proficient in computer operations, particularly accounting software and Excel.
  • Ability to interpret and apply job-related rules and policies.
  • Competence in preparing financial and statistical reports.
  • Skilled in using accounting software and related applications.

Physical Demands

  • Regularly required to communicate effectively.
  • Primarily a sedentary role.

Work Environment

  • Sedentary Work - Involves exerting minimal physical effort, primarily sitting, with occasional walking or standing.

Minimum Qualifications

  • Associate's degree in Accounting or Finance; AND
  • Two years of experience in bookkeeping or financial record management;

OR

An equivalent combination of education, training, and experience that provides the necessary competencies for the role.

Emergency Response Duties

In the event of an emergency, employees may be required to fulfill responsibilities as directed by their department or emergency management authorities.

Career Advancement Opportunities

Employees who meet the qualifications for the next level may apply for promotional opportunities through a competitive selection process. Advancement is based on business needs and financial considerations, not solely on individual competencies.

  • Client Relations Coordinator

    2 weeks ago

    Tampa, Florida, United States Staffing Now Full time

    Client Relations Coordinator Responsibilities:Enhances customer loyalty by fostering connections through effective account oversight and support.Assists clients by managing enrollments and transition communications, addressing inquiries, resolving issues, and ensuring high-quality service delivery.Prepares tasks for processing by collecting, categorizing,...

  • Client Relations Coordinator

    2 weeks ago

    Tampa, Florida, United States AMERICAN METALS SUPPLY LLC Full time

    Company Overview: American Metals Supply, LLC is a leading distributor of metals, primarily focusing on aluminum products. With a strong presence in the southeastern United States, we are dedicated to providing top-notch products and services to our clientele.Position Overview: We are in search of a bilingual Sales Support Coordinator to enhance our...

  • Client Coordinator

    1 week ago

    Tampa, Florida, United States Maxim Healthcare Services Full time

    Job SummaryThe Client Coordinator plays a vital role in the success of Maxim Healthcare Services by building strong relationships with clients, patients, and caregivers to identify open shifts, availability, and coordinate schedules. This position requires a high level of understanding of the needs, requirements, and preferences of all client types,...

  • Client Relations Coordinator

    1 week ago

    Tampa, Florida, United States Insight Global Full time

    Insight Global is seeking a Client Relations Coordinator who will play a crucial role in delivering exceptional service to both internal and external clients. This position involves ensuring that all client orders are processed accurately and dispatched promptly. Key Responsibilities: - Generate and analyze various reports using SAP. - Communicate...

  • Client Relations Coordinator

    2 weeks ago

    Tampa, Florida, United States Staffing Now Full time

    Client Relations Coordinator Responsibilities:Enhances customer loyalty by fostering connections through effective account oversight and support.Assists clients by managing enrollments and conversion communications, addressing inquiries, resolving issues, and ensuring high-quality service delivery.Prepares documentation for processing by collecting,...

  • Client Relations Coordinator

    2 weeks ago

    Tampa, Florida, United States AMERICAN METALS SUPPLY LLC Full time

    About American Metals Supply, LLC: We are a leading metals distributor, dedicated to providing top-quality aluminum products and exceptional service across the southeastern United States. Our team is composed of industry veterans who prioritize customer satisfaction and employee well-being.Position Overview: We are currently seeking a bilingual Sales Support...

  • Client Success Coordinator

    2 weeks ago

    Tampa, Florida, United States Banko Overhead Doors Full time

    CLIENT SUCCESS COORDINATOR Banko Overhead Doors is on the lookout for a personable and detail-oriented Client Success Coordinator to enhance our customer support team. In this position, you will address client inquiries and resolve challenges through various communication channels, maintain an up-to-date understanding of our offerings, gather client...

  • Client Services Coordinator

    1 week ago

    Tampa, Florida, United States 5 Star Staffing Solutions Full time

    Client Services Coordinator5 Star Staffing Solutions is seeking a dedicated and detail-focused Client Services Coordinator to enhance our team. In this pivotal role, you will oversee the management of ongoing client relationships, ensuring that contract renewals are executed smoothly and providing support to the service team. This position demands...

  • Client-Focused Accountant

    2 weeks ago

    Tampa, Florida, United States Atlantix Partners Full time

    Become a Key Contributor at Atlantix PartnersOversee month-end closing activities for a diverse range of clientsGenerate general ledger data tailored to clients' operational frameworksLeverage advanced system functionalities to enhance reporting accuracyEmploy Excel for comprehensive data reporting, summarization, reconciliation, and analysisExamine and...

  • Client Support Coordinator

    1 week ago

    Tampa, Florida, United States Techstaff Full time

    Position OverviewTechstaff is seeking dedicated individuals to fill the role of Client Support Coordinators (Case Managers). This position is available for candidates in various locations. The role offers a flexible work arrangement, allowing the Coordinator to primarily operate from home while managing their own schedule. This opportunity is particularly...

  • Client Relations and Account Specialist

    2 weeks ago

    Tampa, Florida, United States PrudentRx, LLC Full time

    Job OverviewPrudentRx is in search of a detail-oriented and analytical professional who excels in delivering effective solutions through established processes and possesses extensive expertise in client and account management. As a Client Relations and Account Specialist, you will be responsible for managing client interactions and ensuring the successful...

  • Client Care Coordinator

    1 week ago

    Tampa, Florida, United States Gracepoint Full time

    Job OverviewPOSITION SUMMARY:The Client Care Coordinator is responsible for providing advocacy, organization, and continuity of evidence-based support for individuals and families in need through a collaborative approach involving triage, assessment, planning, and communication. This role is integral to a multidisciplinary treatment team.QUALIFICATIONS:A...

  • Client Relations Coordinator

    2 weeks ago

    Tampa, Florida, United States Suzuki Full time

    Client Relations CoordinatorJob Category: Marine Technical ServiceJob OverviewAs a Client Relations Coordinator at Suzuki Marine USA, LLC, you will play a pivotal role in ensuring customer satisfaction by providing exceptional support to both retail customers and dealers. Your primary responsibility will be to address and resolve inquiries and concerns...

  • Client Relations Coordinator

    1 week ago

    Tampa, Florida, United States Healthy Home Of Allergy & Indoor Ai Full time

    Job OverviewWe are in search of a Client Relations Coordinator to enhance our customer engagement efforts.The successful candidate will be tasked with reaching out to both current and prospective clients to schedule appointments.Key Responsibilities:Address customer inquiries and resolve issuesOffer detailed information regarding our products and...

  • Client Service Account Manager

    2 months ago

    Tampa, Florida, United States JPMorganChase Full time

    Job Description As a Client Service Manager in the Advocacy Control & Execution team, you will be accountable for supporting the effective execution of the firmwide operational risk and control framework across the Payments Client Service business in Latin America. Specifically, you will provide support to the Payments Client Service teams on matters related...

  • Payroll Account Coordinator

    6 days ago

    Tampa, Florida, United States MP Full time

    Job OverviewMP is a leading provider of human capital management (HCM) solutions, offering a range of services including payroll, time and attendance, benefits administration, and talent acquisition. We are seeking a detail-oriented and client-focused Payroll Account Coordinator to join our team.Key ResponsibilitiesProvide exceptional customer service to...

  • Client Care Coordination Specialist

    2 weeks ago

    Tampa, Florida, United States FirstLight Home Care Full time

    About Us:FirstLight Home Care is a prominent family-owned franchise dedicated to providing exceptional non-medical home care services in the North Tampa Bay area and East/West Pasco.We are seeking a skilled CLIENT SERVICES COORDINATOR for our North Tampa Office. As part of a nationally recognized organization, we serve over 7,000 clients with a dedicated...

  • Client Success Account Executive

    2 weeks ago

    Tampa, Florida, United States Inovalon Full time

    Company Overview:Inovalon, established in 1998, operates on the principle that technology and data can significantly enhance the healthcare landscape, leading to improved outcomes and economic efficiencies.At Inovalon, we are dedicated to ensuring our clients achieve their objectives, thereby enhancing the overall quality of healthcare. Our focus is on...

  • Client Care Coordination Specialist

    2 weeks ago

    Tampa, Florida, United States FirstLight Home Care Full time

    About Us:FirstLight Home Care is a prominent family-owned franchise dedicated to providing exceptional non-medical home care services in the North Tampa Bay area and East/West Pasco.We are seeking a skilled CLIENT SERVICES COORDINATOR for our North Tampa Office, where this role is expected to evolve into a senior position in the near future, accompanied by...

  • Client Relations Coordinator

    2 weeks ago

    Tampa, Florida, United States ASR Group International, Inc. Full time

    Client Relations CoordinatorPosition OverviewAs a key member of our team, the Client Relations Coordinator will oversee the leasing process, ensuring a seamless transition from initial contact to resident occupancy. This role requires exceptional communication skills to maintain ongoing engagement with residents throughout their tenancy.Key...