Client Relations Coordinator

2 weeks ago


Tampa, Florida, United States Suzuki Full time

Client Relations Coordinator

Job Category: Marine Technical Service

Job Overview

As a Client Relations Coordinator at Suzuki Marine USA, LLC, you will play a pivotal role in ensuring customer satisfaction by providing exceptional support to both retail customers and dealers. Your primary responsibility will be to address and resolve inquiries and concerns effectively, fostering positive relationships that benefit all parties involved.

Key Responsibilities

  • Engage with customers through various communication channels.
  • Listen attentively to customer inquiries and provide timely resolutions.
  • Document customer interactions and maintain accurate records.
  • Collaborate with the department supervisor to identify solutions for complex issues.

Essential Qualifications

  • High school diploma or equivalent.
  • Strong understanding of customer service principles and practices.
  • Proficient in administrative tasks and documentation processes.
  • Excellent written and verbal communication skills.
  • Ability to remain calm and composed in challenging situations.
  • Strong listening skills, particularly in telephonic communications.
  • High attention to detail and accuracy in documentation.
  • Adaptability to various customer situations and needs.

Preferred Qualifications

  • Bachelor's degree or equivalent experience in a related field.

Join us in delivering outstanding service and support to our valued customers and dealers, ensuring a seamless experience with Suzuki Marine USA, LLC.



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