Client Services Representative
2 days ago
Symbia Logistics is seeking a highly motivated and detail-oriented Client Services Representative to join our team. As a key member of our operations team, you will be responsible for building and maintaining strong relationships with our clients, ensuring seamless order fulfillment, and providing exceptional customer service.
Key Responsibilities- Develop and maintain strong client relationships through effective communication and issue resolution.
- Manage tasks such as order changes, backorders, order downloads, inventory management, and shipment issues between Symbia and assigned clients.
- Enter orders into the Symbia operating system as required by the client.
- Prepare activity reports as required by management and each client.
- Communicate promptly and accurately to all client requests while exhibiting a sense of urgency.
- At least one year of experience in a warehouse customer service environment, preferably in a 3PL environment.
- Prior experience with warehouse technology and MS Suite products.
- Excellent communication and organizational skills.
This is a warehouse environment with occasional extreme temperature shifts. You will need to be able to stand and walk for extended periods, twist, bend, stoop, squat, reach above shoulder level, and crouch when needed. You will also be exposed to moving mechanical parts and moving equipment.
Symbia Logistics is an Equal Opportunity Employer.
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