Customer Service Representative

5 days ago


Commerce City, Colorado, United States Spectrum Solutions Full time
Job Title: Telephone Customer Service Representative

We are seeking a skilled Telephone Customer Service Representative to join our team at Spectrum Solutions. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via telephone.

Responsibilities:
  • Conducting telephone customer satisfaction surveys as a customer service representative
  • Maintenance of master data and management of customer relationships
  • Telephone potential analysis
Requirements:
  • Good computer skills
  • Friendly telephone manner as a customer service representative
  • Fluent in German, both written and spoken
  • Good communication skills and willingness to learn
What We Offer:
  • Pleasant working environment without shift work as a customer service representative
  • Flexible working hours during core working hours: Monday to Friday from 08:00 to 16:00 hours/week
  • Career changers welcome as customer service representatives
  • No weekends, no holidays
  • Interesting and varied projects
  • Permanent employment contract
  • Modern workstations
  • After successful training and suitability, home office is possible
  • Very good public transport connections


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