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Customer Service Representative

2 months ago

Commerce City, Colorado, United States Spectrum Solutions Full time

We are seeking a skilled Customer Service Representative to join our team at Spectrum Solutions. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through telephone interactions.

Key Responsibilities:

  • Conducting telephone customer satisfaction surveys as a customer service representative
  • Maintenance of master data and management of customer relationships
  • Telephone potential analysis

Requirements:

  • Good computer skills
  • Friendly telephone manner as a customer service representative
  • Fluent in German, both written and spoken
  • Good communication skills and willingness to learn

What We Offer:

  • Pleasant working environment without shift work as a customer service representative
  • Flexible working hours during core working hours
  • Career changers welcome as customer service representatives
  • No weekends, no holidays
  • Interesting and varied projects
  • Permanent employment contract
  • Modern workstations
  • After successful training and suitability, home office is possible
  • Very good public transport connections