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Customer Service Representative

2 months ago

Commerce City, Colorado, United States Galaxy Group Full time
Customer Service Representative Job Description

At Galaxy Group, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Contact existing and business customers to offer tailored contract upgrade options
  • Provide friendly and professional support to customers through various communication channels
  • Develop and maintain strong relationships with customers to ensure their loyalty and satisfaction
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong customer service skills and a passion for delivering exceptional customer experiences
  • Ability to learn and adapt to new systems and processes quickly

What We Offer:

  • A competitive hourly wage of 14.00 euros
  • Flexible working hours and a full-time position
  • Comprehensive and fully compensated training to prepare you for your tasks
  • A dynamic and supportive work environment with opportunities for growth and development

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences. If you are a team player with excellent communication skills and a passion for customer service, we encourage you to apply for this exciting opportunity.