**General Manager

3 days ago


Fridley, Minnesota, United States Caribou Coffee Full time
About the Role

The **General Manager - Store Leader** is a key position at Caribou Coffee, responsible for leading the store team and driving business success. This role requires a strong leader who can create a positive and productive work environment, while also delivering exceptional customer experiences.

Key Responsibilities
  • Team Leadership: Recruit, train, and develop a high-performing team to achieve sales and customer satisfaction goals.
  • Store Operations: Oversee daily store operations, including inventory management, cash handling, and customer service.
  • Customer Experience: Ensure a high level of customer satisfaction by providing excellent service, resolving issues promptly, and maintaining a clean and welcoming store environment.
  • Business Performance: Analyze sales data, identify trends, and implement strategies to drive sales growth and profitability.
  • Communication: Effectively communicate with team members, customers, and corporate teams to ensure seamless operations and achieve business objectives.
Requirements
  • Experience: A minimum of 2-3 years of restaurant, retail, or guest service management experience.
  • Skills: Strong leadership and communication skills, ability to analyze sales data and drive business growth, and a passion for delivering exceptional customer experiences.
  • Certifications: ServSafe certification preferred or certification within 90 days of employment.
What We Offer

Caribou Coffee offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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