**General Manager
3 days ago
The **General Manager - Store Leader** is a key position at Caribou Coffee, responsible for leading the store team and driving business success. This role requires a strong leader who can create a positive and productive work environment, while also delivering exceptional customer experiences.
Key Responsibilities- Team Leadership: Recruit, train, and develop a high-performing team to achieve sales and customer satisfaction goals.
- Store Operations: Oversee daily store operations, including inventory management, cash handling, and customer service.
- Customer Experience: Ensure a high level of customer satisfaction by providing excellent service, resolving issues promptly, and maintaining a clean and welcoming store environment.
- Business Performance: Analyze sales data, identify trends, and implement strategies to drive sales growth and profitability.
- Communication: Effectively communicate with team members, customers, and corporate teams to ensure seamless operations and achieve business objectives.
- Experience: A minimum of 2-3 years of restaurant, retail, or guest service management experience.
- Skills: Strong leadership and communication skills, ability to analyze sales data and drive business growth, and a passion for delivering exceptional customer experiences.
- Certifications: ServSafe certification preferred or certification within 90 days of employment.
Caribou Coffee offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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