Retail Operations Supervisor

2 weeks ago


Fridley, Minnesota, United States Furniture Mart USA Full time

Location:
Fridley - The Furniture Mart - 62

Job Category:
Sales

Type:
Full Time

POSITION OVERVIEW:
We are seeking a dedicated Retail Operations Supervisor to join our team at The Furniture Mart in Fridley, MN.

The Retail Operations Supervisor plays a crucial role in overseeing the retail establishment, ensuring compliance with Furniture Mart USA standards in several key areas: providing leadership and guidance to team members; enhancing sales and profitability; maintaining operational excellence; delivering outstanding customer service; assisting shoppers throughout their purchasing journey; achieving or surpassing sales targets; and mentoring and developing sales staff.

This is a Full-Time position (40 hrs/wk) that includes evenings and weekends.
WHAT WE PROVIDE:
As a stable and expanding organization, we offer significant earning potential.

We promote a diverse workplace culture where individuality is valued, accomplishments are recognized, and diligence and results are rewarded.

$$ COMPETITIVE BASE SALARY with the potential for unlimited earnings through our commission structure. We provide a thorough, paid training program that equips you with the necessary tools for success, including training on our sales techniques, product knowledge, and technology systems.
Comprehensive Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Health Savings Account/Paid Time Off/Employee Assistance Program/Referral Bonus/Profit Sharing 401(k) Plan with Employer MATCH
EXCELLENT EMPLOYEE & FAMILY DISCOUNTS on our exquisite furniture, mattresses, and accessories
BECAUSE FAMILY MATTERS, we are closed on major holidays to allow you to spend quality time with loved ones.

QUALIFICATIONS:
Experience in a retail sales setting with progressive responsibilities and a solid understanding of general retail practices and procedures.
Proven ability to effectively lead, coach, and train others, along with strong communication, interpersonal, and diplomatic skills.
Knowledge of merchandising principles.
Capability to assist with various customer service challenges objectively.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Proficiency in computer applications, including MS Office.
Strong verbal and written communication skills along with excellent organizational abilities.
Capacity to manage multiple priorities in a dynamic environment.

PREFERENCES:
Previous supervisory or management experience in a retail sales environment or similar fast-paced customer service setting.
Bachelor's Degree in a relevant field.

CORE COMPETENCIES:
Sales and Customer Centric
Coaching and Developing Others
Leading by Example
Building Relationships
Furniture Mart USA is an Equal Opportunity Employer

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