Respiratory Sales Specialist

2 days ago

Lexington, Kentucky, United States AdaptHealth LLC Full time
Job Summary

The Respiratory Sales Specialist is a key member of our sales team, responsible for growing our high acuity respiratory patient base and associated device sales. This role requires building relationships with referral sources, ensuring continuity between community physician practices and home settings, and promoting awareness and education to healthcare professionals and patients about current home care options and capabilities.

Key Responsibilities
  • Identify and build relationships with referral sources, maintaining ongoing business with medical community contacts.
  • Conduct sales calls in the field to maintain contact with referral sources, providing information about AdaptHealth's products and services.
  • Build long-term, trusting relationships with referral sources, evaluating interrelationships between referral sources, medical teams, and reimbursement concerns.
  • Promote products and services to healthcare professionals, educating referral sources on product guidelines, documentation, and use.
  • Collaborate with intake, customer service, and document collection teams to process orders and drive sales growth.
  • Communicate and explain Medicare and private insurance procedures, pricing information, and product information to referral sources.
  • Generate a steady stream of referrals, selling all offered services, to meet sales growth goals for this position and territory.
  • Create, execute, and manage a territory call plan, utilizing AdaptHealth's Referral Management application to document sales calls, schedule, and sales plan.
  • Work with the Intake team to obtain complete referral information and medical documentation, ensuring timely processing of referrals.
  • Accept referrals based on current knowledge and understanding of Medicare, Medicaid, and private insurance reimbursement guidelines for services and/or equipment.
  • Suggest alternative equipment as warranted based on reimbursement limitations.
  • Act as a resource to external customers, facilitating resolution of AH patient issues in coordination with operational teams within AH.
  • Participate in obtaining MD orders/signatures for documentation and original prescriptions while on-site, promoting ePrescribe platforms for streamlined referral and documentation processes.
  • Conduct sales & service rounds in assigned facilities, promoting availability for order processing, set-up, and patient equipment education.
  • Identify programs or initiatives that could increase company revenues, decrease costs, and/or increase referral source/patient satisfaction.
  • Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling.
  • Share information and expertise with peers, participating in team meetings as requested.
  • Complete Boot Camp Sales Training courses and assigned compliance training and other educational programs as required.
  • Develop and maintain working knowledge of services, products, insurance guidelines, eligibility, and reimbursement for patients.
  • Maintain compliance with AdaptHealth's Compliance Program.
  • Potentially set up patients on devices and offer clinical guidance to high acuity patient populations.
Requirements
  • Bachelor's Degree from an accredited college or equivalent experience in B2B or B2C Sales is preferred.
  • Prefer: Clinical background, experience related to Respiratory Care, and active license.
  • Five (5) years of work-related experience in Healthcare Sales is preferred.
  • Valid and unrestricted driver's license in the state of residence.

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