Clinical Case Manager Lead

4 days ago


Los Angeles, California, United States Volunteers of America Los Angeles Full time
Job Summary and Purpose

The Clinical Case Management Team at Volunteers of America Los Angeles provides high-level care to clients with complex needs through access to service linkages, counseling, treatment planning, and crisis intervention methods. The Lead Clinical Case Manager supervises the services provided to clients with multiple psychological co-morbidities, ensuring successful re-entry into society. This position is responsible for managing the most complex client cases, coaching, and mentoring junior staff.

Key Responsibilities
  • Case Load Management
    • Review daily referrals and screenings of potential clients.
    • Assign and monitor case loads of team members.
  • Comprehensive Assessments and Case Planning
    • Conduct comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information.
    • Develop case plans and support systems to meet client needs.
  • Quality Assurance and Compliance
    • Monitor case managers on a regular basis to determine quality and effectiveness of services provided.
    • Audit case files for completeness and accuracy, and compliance with regulatory requirements.
  • Training and Supervision
    • Provide training, supervision, and problem-solving guidance for Case Management Team members.
    • Develop and perform workshops pertaining to program services that meet client needs.
  • Client Support and Advocacy
    • Provide support to case managers, clients, and families through ongoing case conferencing, counseling, and advocacy.
    • Make referrals to available community providers for therapeutic, social, educational, and medical resources.
Requirements
  • Master's degree in social work, psychology, or counseling from a fully-accredited college or university.
  • Registered with the Board of Behavioral Sciences as an Associate Clinical Social Worker (ASW) or Associate Marriage and Family Therapist (AMFT).
  • Minimum of 3 years of complex clinical experience in programs serving homelessness, addictions, under-served populations, or prison re-entry/diversion.
  • Minimum of 1500 supervised hours working towards licensure (LCSW or LMFT).
  • Proven leadership qualities.
Equal Opportunity Employer

Volunteers of America Los Angeles is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.



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