Operations Manager

16 hours ago


Greenville, Illinois, United States Loves Travel Stops & Country Store Full time
Operations Manager Job Description

At Loves Travel Stops & Country Stores, we are passionate about serving drivers with clean, modern facilities stocked with fuel, food, and supplies. As an Operations Manager, you will play a key role in promoting sales growth through merchandise execution, ensuring your teams are well-trained and delivering world-class service.

Key Responsibilities:
  • Manage all aspects of your location, including sales growth, team performance, and customer satisfaction.
  • Empower your team to be owner-operators and provide them with the necessary training and support to succeed.
  • Ensure that your team is focusing on the customer in everything they do, from providing excellent service to resolving customer complaints.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Supervise and train 5-10 employees, providing guidance and feedback to help them grow in their roles.
Requirements:
  • 2+ years of experience in retail, travel stop, or c-store management.
  • 2+ years of experience managing operations with an annual sales volume of $2 Million+.
  • 2+ years of experience supervising and training employees.
  • Valid driver's license.
  • Intermediate level of computer skills, including Microsoft Office, Outlook, Word, and Excel.
Benefits:
  • Competitive salary.
  • Quarterly bonus.
  • 401(k) plan.
  • Savings plan.
  • Group health plan, including life insurance.
  • Dental benefits.
  • Vacation time.

We are an equal opportunity employer and welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion, and physical or mental ability. We are committed to sustaining a professional working environment where all people feel respected.



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