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Operations Manager

2 months ago

Greenville, North Carolina, United States Physicians East Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Physicians East. This is a key leadership role that requires a strong background in healthcare administration, excellent communication skills, and the ability to lead and motivate a team.

The successful candidate will be responsible for overseeing the day-to-day operations of our medical office, including staff supervision, patient flow, and administrative tasks. They will also be responsible for implementing and maintaining policies and procedures, ensuring compliance with regulatory requirements, and providing exceptional customer service to patients and staff.

Key Responsibilities
  • Supervise and manage a team of administrative staff, including hiring, training, and evaluating employees.
  • Develop and implement policies and procedures to ensure efficient and effective operations.
  • Ensure compliance with regulatory requirements, including HIPAA and OSHA.
  • Provide exceptional customer service to patients and staff, responding to their needs and concerns in a timely and professional manner.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Monitor and analyze operational metrics to identify areas for improvement and implement changes as needed.
  • Develop and manage budgets, including forecasting and financial planning.
  • Stay up-to-date with industry trends and best practices, applying this knowledge to improve operations and patient care.
Requirements
  • Bachelor's degree in a related field, such as healthcare administration or business.
  • Minimum of 5 years of experience in healthcare administration, with a strong background in operations management.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Knowledge of regulatory requirements, including HIPAA and OSHA.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced healthcare professional looking for a new challenge, we encourage you to apply for this exciting opportunity.