Credit Clerk

3 hours ago


Tulsa, Oklahoma, United States Fabricut Full time
Job Summary

The Credit Clerk will play a vital role in the Credit department, responsible for setting up customer accounts, including taking payments, data changes, answering incoming calls, and supporting the Credit Manager.

Key Responsibilities
  • Accurately set up new accounts
  • Answer incoming calls and handle payments and questions
  • Contact customers via email and phone calls to collect on delinquent accounts
  • Upload tax certifications to accounts
  • Process data changes and maintain account information
  • Receive payments
  • Process revised invoices
  • Respond to emails regarding customer applications, copy of invoices, and general inquiries
  • Provide credit references
  • Provide proformas to customers
  • Release orders from the assigned queue
  • Interface with other departments to ensure excellent customer service
  • Perform other assigned duties and tasks necessary to support the Credit Department as a whole
Requirements
  • 1+ years of experience in customer service and collections
  • Proficiency in Microsoft Office applications including Outlook, Teams, Word, and Excel
  • Excellent written and verbal communication skills
  • Strong organizational, problem-solving, and analytical skills with the ability to manage priorities and workflow effectively
  • Versatility, flexibility, and a positive attitude towards working within constantly changing priorities
  • High school diploma or equivalent required
Physical Requirements

The essential functions of this position include, but are not limited to the following:

  • In terms of an 8-hour workday, this position requires:
  • 6 hours sitting
  • 2 hours standing

This position requires the following activities:

  • Beading/Twisting - Up to 2 hours
  • Reaching - Up to 4 hours
  • Lifting - Up to 2 hours
  • Pushing/Pulling - 0 hours
  • Speaking - 4 to 6 hours
  • Writing - 2 to 4 hours
  • Typing or CRT Inputting - 2 to 4 hours
  • Filing - Up to 2 hours
  • Climbing - Up to 2 hours
  • Reading - 4 to 6 hours
  • Driving - 0 hours

The following activities are essential in your job function:

  • Hearing - 6 to 8 hours
  • Seeing - 6 to 8 hours
  • Lifting is essential in your job function.
  • Up to 40 lbs. - Up to 2 hours
  • Repetitive foot movement such as operating foot controls.
  • Both feet - Walking between buildings
  • Your job requires you to use your hands for repetitive action.
  • Simple Grasping - Up to 2 hours
  • Firm Grasping - Up to 2 hours
  • Fine Dexterity - Up to 2 hours

This position requires you to be exposed to the following working conditions:

  • Exposure to dust, fumes and/or gases - 2 to 4 hours
  • Exposure to noise - 2 to 4 hours

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