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Administrative Operations Coordinator

2 months ago

Red Bank, New Jersey, United States AHS Monmouth County Full time
Job Overview

Are you an experienced administrative professional with a passion for customer service and an interest in sales? AHS Monmouth County is looking for a proactive Office Manager to facilitate efficient daily operations and deliver exceptional customer service.

In this position, you will be responsible for managing customer communications, providing information about our services, and organizing daily schedules. No prior construction experience is required. Your primary focus will be on understanding customer needs, resolving their issues, and connecting them with the appropriate craftsmen to ensure a positive experience.

This role offers opportunities for advancement within the organization, presenting new challenges on a daily basis. We offer competitive pay, benefits, and the chance to work within a national framework while maintaining a local business atmosphere.

Key Responsibilities

As an Office Manager, your responsibilities will include customer engagement and education, project scheduling, and logistical support for craftsmen. Your key tasks will encompass:

  • Promptly responding to incoming job inquiries
  • Coordinating schedules and managing material orders
  • Efficiently utilizing scheduling software
  • Addressing customer inquiries and conducting follow-ups
  • Assisting with operational logistics to enhance customer satisfaction
  • Overseeing marketing initiatives such as networking and warranty communications
Qualifications

We are looking for highly organized candidates with strong administrative skills, the ability to multitask, and a customer-focused mindset. The ideal applicant will possess:

  • A high school diploma or GED
  • 3-5 years of experience in administration or scheduling
  • Sales experience
  • Technological proficiency
  • Excellent communication abilities
  • Solid office management skills
  • Strong prioritization and multitasking capabilities
  • A basic understanding of sales and marketing principles
  • Experience with QuickBooks Online or similar software
  • A background in customer-facing roles

Begin a rewarding career with a leading company in the industry. Explore the exciting opportunities available.

Flexible work-from-home options are available.