Assistant General Manager

1 week ago


Fort Lauderdale, Florida, United States Pura Vida Miami Full time
About Pura Vida Miami

We are a lifestyle brand that offers a unique and exciting opportunity to join a thriving and ever-growing company in the hospitality industry.

Job Summary

We are seeking an experienced and motivated Assistant General Manager to lead our team and provide exceptional customer service to our guests. As an Assistant General Manager, you will be responsible for fostering a positive environment for both team members and guests, ensuring a welcoming atmosphere every day.

Key Responsibilities
  • Lead by Example: Demonstrate positivity and maintain clear communication with the entire team.
  • Deliver Outstanding Customer Service: Actively address customer needs and resolve any issues or complaints with efficiency and professionalism.
  • Motivate and Guide Team Members: Promote swift and friendly service in a clean and inviting environment.
  • Collaborate with the General Manager: Manage inventory, labor allocation, and operational procedures.
  • Establish and Maintain Staffing Plans: Support anticipated volume fluctuations.
  • Uphold Food Safety Regulations: Prioritize the well-being of both customers and staff.
  • Support Supervisory Functions: Make employment decisions, conduct performance appraisals, and coach and develop associates.
  • Organize and Schedule Team Member Shifts: Ensure smooth operations and efficient workflow.
  • Direct Staff on the Floor: Address any issues promptly and guarantee timely and accurate food delivery to customers.
Requirements
  • Minimum 1 Year of Proven Experience: In customer service in the hospitality and/or restaurant industry.
  • 2+ Years of Proven Managerial Experience: In the hospitality and/or restaurant industry.
  • High School Diploma or GED: Required; 2 years of college preferred.
  • Exceptional Communication and Organizational Skills: Required.
  • Local/Municipal Requirements: Such as Food Handler certification required.
  • Ability to Frequently Lift and/or Move Up to 50 Pounds: Required.
  • Bilingual Proficiency (English and Spanish): A plus.
Benefits
  • Health and Wellness: Medical, dental, and vision insurance, and more.
  • PTO: Paid time off.
  • Discounted Meals: Available to employees.
  • Growth Opportunities: Available to employees.


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