General Manager

2 months ago

Fort Lauderdale, Florida, United States TownePlace Suites Fort Lauderdale West Full time

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals
We are looking for an accomplished General Manager to oversee the daily operations at our TownePlace Suites Select Service hotel This position is responsible for overseeing the overall management and operation of the hotel. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive team member relations.
B. F. Saul Company Hospitality Group invites you to take your career to the next level As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our "One Team" values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.

Responsibilities:
  • Personally Delivers Exceptional Guest Service: Accountable for maintaining high service and quality standards according to brand including Quality Assurance Inspections and Guest Satisfaction Surveys. Communicates guest feedback to hotel staff and addresses trends/issues with staff in a timely manner. Encourages and collaborates with hotel team to set an example of the expected level of guest service. Personally follows up on all guest inquiries, issues and concerns in a timely and effective manner to ensure B. F. Saul Company Hospitality Group's high standards of quality and service are maintained.
  • Sales: Actively participates in the hotel's sales efforts, analyzes and negotiates business, determines pricing and yield strategies, attends sales calls/site visits to impact and maintain client relationships. Maintains a positive presence within the community by attending Chamber and CVB meetings and events, establishes relationships with other area hotels, schools and universities and other community organizations. Responsible for maintaining accurate weekly, monthly and annual budgets, forecasts and business plans in collaboration with the hotel's sales team. Works in conjunction with Revenue Manager and Sales Team to implement sales strategies and a business mix that will help ensure the hotel achieves maximum revenue potential. Provides direction to operations team to ensure the service and quality needs of negotiated accounts and groups are met consistently.
  • Maximizes Guest Satisfaction Scores: Identifies potential obstacles to exemplary service. Uses available tools and knowledge to implement ideas to maximize guest satisfaction scores. Communicates results from guest satisfaction surveys with hotel team and addresses needs and trends that have been identified from the survey results. Responds to guest concerns which arise on surveys when necessary. Works with hotel team to maintain guest satisfaction scores that are within the range deemed acceptable by the brand.
  • Financial Responsibility: Manages expenses according to budgeted/forecasted guidelines to maximize hotel profitability. Responsible for reviewing/releasing payroll and ensuring effective labor management. Utilizes the B. F. Saul Company Hospitality Group procurement system effectively and adheres to the approved vendor network for purchasing. Responsible for preparation and management of the hotel budget and ongoing forecasting efforts. Communicates financial forecasts via weekly reporting and critiques month end financial results via month end reporting. Shares revenue forecasts with leadership team to ensure departmental expense is adjusted accordingly. Reviews A/R and A/P with emphasis on following accounting procedures as outlined in B. F. Saul Company Hospitality Group's Internal Accounting Audit. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
  • Training and Development: Responsible for assisting with the ongoing training and development of hotel team members and maintaining all necessary training records. Ensures the new hire training process effectively prepares new team members for their positions. Analyzes current training programs and adjusts as needed. Implements new B. F. Saul Company Hospitality Group and brand training initiatives in a timely manner. Utilizes training resources effectively and ensures all training requirements are met.
  • People Management: Responsible for effectively interviewing, hiring, coaching and developing hotel team members and management team. Prepares and conducts annual team member reviews in a timely manner. Addresses performance issues accordingly and takes appropriate corrective action to hold team members accountable. Motivates hotel staff by setting goals, providing ongoing feedback and rewarding/recognizing team members. Effectively addresses areas for improvement determined by B. F. Saul Company Hospitality Group's annual Team member Opinion Survey and communicates results from the survey to the hotel staff in a timely manner. Ensures annual team member turnover falls within B. F. Saul Company Hospitality Group's acceptable guidelines and reacts to any turnover concerns.
  • Self/Workload Management: Responsible for effective self/workload management and adjusting work schedule as dictated by business needs. Provides guidance and assistance to the hotel team members and leadership team to ensure their workloads are appropriate and managed effectively. Demonstrates clear written and verbal skills. Promotes a productive, professional and collaborative work environment. Plays an active role in leading daily team meetings and weekly/monthly departmental/hotel meetings to ensure proper communication and planning occurs.
  • Safety/Risk Management: Leads and participates in monthly Safety Committee Meetings. Assists in conducting routine inspections of the hotel operation/building to maintain standards of B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Ensures a clean and safe work environment. Understands the importance of handling all guest and team member accidents/incidents in a timely and effective manner while following B. F. Saul Company Hospitality Group policy. Completes B. F. Saul Company Hospitality Group incident reports and follows up within appropriate time frame. Assists in promoting corporate safety programs and initiatives.

Required Skills and Experience:
  • High school diploma or GED required. College degree or equivalent experience required.
  • 3-5+ years of progressive hotel management experience required. Must be able to manage multiple hotel and corporate priorities in a fast paced environment. Must be able to effectively communicate with all levels within and outside the organization and have the ability to effectively problem solve with all. EEO AA M/F/Vet/Disabled

Benefits:
  • Well-Being Benefits:
  • Health Insurance
  • Dental & Vision Insurance
  • Short & Long Term Disability
  • Vacation Policy
  • Long Term Planning:
  • 401(k) Retirement Program
  • Paid Life Insurance
  • Tuition Reimbursement
  • Team Member Programs:
  • Our Big 3 Mission Statement Leaders of the Month/Year
  • Annual Performance Appraisals and Wage Increase Opportunities
  • Annual Team Member Banquets
  • Annual Team Member Engagement Survey
  • Discounted Room Rates for Team Members, Family and Friends
  • Complimentary Room Stays
  • Weekly Payroll

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled

Source: Hospitality Online

  • Clubhouse Operations Manager

    20 hours ago

    Fort Lauderdale, Florida, United States General Provision Full time

    Job DescriptionJob Title: Clubhouse ManagerJob Summary:General Provision is seeking an experienced Clubhouse Manager to oversee the day-to-day operations of our clubhouse. The successful candidate will be responsible for ensuring seamless functionality, exceptional appearance, and the highest levels of member satisfaction.Key Responsibilities:Operations...

  • Associate General Manager

    4 days ago

    Fort Lauderdale, Florida, United States Pura Vida Miami Full time

    Job Overview Pura Vida Miami is a vibrant lifestyle brand dedicated to promoting a healthy and active way of living. We are seeking a dedicated individual to join our dynamic team, contributing to a positive work atmosphere while helping to foster a community centered around wholesome food and beverage options.Our mission is to deliver simple, nutritious...

  • Co-General Manager

    1 week ago

    Fort Lauderdale, Florida, United States Pura Vida Miami Full time

    Job Overview Pura Vida Miami is a vibrant lifestyle brand dedicated to promoting a healthy and active way of living.We are excited to offer a unique opportunity for individuals who thrive in a positive work environment and are passionate about wholesome food and beverages. Our mission is to provide our customers with nutritious options that align with modern...

  • Assistant General Manager

    23 hours ago

    Fort Lauderdale, Florida, United States Seminole Hard Rock Support Services Full time

    Job SummaryWe are seeking an experienced Assistant General Manager to join our Nightlife Operations team at Seminole Hard Rock Support Services. The successful candidate will be responsible for supporting the General Manager in venue management and contributing to the development of our venues' identity.Key ResponsibilitiesCustomer Service: Ensure prompt and...

  • Restaurant General Manager

    4 days ago

    Fort Lauderdale, Florida, United States Pizza hut Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at Pizza Hut. As a Restaurant General Manager, you will be responsible for leading a team of professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of restaurant staff to achieve sales targets and...

  • Fitness Studio General Manager

    1 week ago

    Fort Lauderdale, Florida, United States Crunch Fitness Full time

    General Manager – Fitness StudioWe are seeking a dedicated fitness leader to oversee our operations. Our dynamic leadership team is committed to elevating the fitness experience. We provide an exceptional operational framework, resources, and competitive remuneration.Compensation Overview:We offer an unparalleled compensation package in the region. Our...

  • Fitness Studio General Manager

    1 week ago

    Fort Lauderdale, Florida, United States Crunch Fitness Full time

    General Manager – Fitness StudioWe are seeking a dedicated fitness leader to oversee our operations. Our dynamic leadership team is committed to revolutionizing the fitness industry. We provide an exceptional operational framework, resources, and remuneration.Compensation Overview:We offer a competitive compensation package in the region. Our attractive...

  • Fitness Studio General Manager

    1 week ago

    Fort Lauderdale, Florida, United States Crunch Fitness Full time

    General Manager – Fitness StudioWe are seeking an enthusiastic fitness leader to oversee our operations. Our dynamic leadership team is dedicated to advancing the fitness industry. We provide an exceptional framework, resources, and remuneration.Compensation Overview:We present the most competitive compensation package in the region. Our rewarding...

  • Fitness Studio General Manager

    4 days ago

    Fort Lauderdale, Florida, United States Crunch Fitness Full time

    General Manager – Fitness StudioWe are seeking a dedicated fitness leader to oversee our operations. Our dynamic leadership team is committed to revolutionizing the fitness industry. We provide an exceptional operational framework, resources, and remuneration.Compensation Overview:We present the most competitive compensation package in the region. Our...

  • Assistant General Manager

    4 days ago

    Fort Lauderdale, Florida, United States Pura Vida Miami Full time

    About Pura Vida MiamiWe are a lifestyle brand that offers a unique and exciting opportunity to join a thriving and ever-growing company in the hospitality industry.Job SummaryWe are seeking an experienced and motivated Assistant General Manager to lead our team and provide exceptional customer service to our guests. As an Assistant General Manager, you will...

  • Hospitality and Events Director

    20 hours ago

    Fort Lauderdale, Florida, United States General Provision Full time

    Job DescriptionJob Title: Clubhouse ManagerJob Summary:General Provision is seeking an experienced Clubhouse Manager to oversee the day-to-day operations of our clubhouse. The successful candidate will be responsible for ensuring seamless functionality, exceptional appearance, and the highest levels of member satisfaction.Key Responsibilities:Operations...

  • Food Service General Manager

    4 days ago

    Fort Lauderdale, Florida, United States Papa John's - SF 12 Full time

    Restaurant Operations ManagerThis position entails managing all facets of a Papa John's establishment to guarantee the provision of top-notch products and outstanding customer service. The perfect candidate will be a driven leader capable of making strategic choices and motivating team members to achieve excellence. Duties encompass enforcing company...

  • General Counsel

    1 week ago

    Fort Lauderdale, Florida, United States Childnet Full time

    Paygrade: 12 ChildNet, Inc. is a not-for-profit community-based care agency dedicated to serving vulnerable children and families. We are committed to providing essential support and resources to those in need. Position Overview: The General Counsel acts as the primary legal advisor for ChildNet, offering expert legal guidance and support. This role...

  • Lead Your Team to Success as a Häagen-Dazs General Manager

    6 days ago

    Fort Lauderdale, Florida, United States Magnet Partners - Häagen-Dazs Full time

    Are you passionate about delivering exceptional customer service and driving business success? Do you thrive in a dynamic, fast-paced environment where your contributions are recognized and valued? Magnet Partners - Häagen-Dazs is seeking a dedicated and experienced General Manager to lead our team and elevate the guest experience. As a key member of our...

  • Hospitality General Supervisor

    5 days ago

    Fort Lauderdale, Florida, United States Bodega Taqueria y Tequila Full time

    Overview:Bodega Taqueria y Tequila is on the lookout for a seasoned General Manager to lead our establishment in Fort Lauderdale as we continue to grow in South Florida. Join a vibrant brand and a remarkable team.Specializing in traditional Mexican cuisine alongside innovative culinary creations, Bodega offers a unique dining experience in a lively, eclectic...

  • General Neurologist Position

    4 days ago

    Fort Lauderdale, Florida, United States MedChi, The Maryland State Medical Society Full time

    OPPORTUNITY OVERVIEWMedChi, The Maryland State Medical Society, is presenting an exceptional full-time position for a Board Certified or Board Eligible General Neurologist. Candidates with experience in Neuromuscular or Multiple Sclerosis are preferred, though not mandatory.This role is situated within a well-established neuroscience institute, which focuses...

  • General Neurologist Position

    4 days ago

    Fort Lauderdale, Florida, United States MedChi, The Maryland State Medical Society Full time

    OPPORTUNITY OVERVIEWMedChi, The Maryland State Medical Society, is pleased to present an exceptional full-time opportunity for a Board Certified or Board Eligible General Neurologist. Candidates with experience in Neuromuscular or Multiple Sclerosis are preferred, though not mandatory.This position is situated within a collaborative, hospital-based,...

  • General Neurologist Position

    4 days ago

    Fort Lauderdale, Florida, United States MedChi, The Maryland State Medical Society Full time

    OPPORTUNITY OVERVIEWMedChi, The Maryland State Medical Society, is presenting an exceptional full-time opportunity for a Board Certified or Board Eligible General Neurologist. While experience in Neuromuscular or Multiple Sclerosis is preferred, it is not a requirement.This position is situated within a dynamic, hospital-based, multi-disciplinary...

  • General Neurologist Position

    4 days ago

    Fort Lauderdale, Florida, United States MedChi, The Maryland State Medical Society Full time

    POSITION SUMMARYMedChi, The Maryland State Medical Society, is offering an exceptional full-time position for a Board Certified or Board Eligible General Neurologist. Candidates with experience in Neuromuscular or Multiple Sclerosis are preferred, but all qualified applicants are encouraged to apply.CLINICAL SETTINGThis role is situated within a...

  • General Neurologist Position

    1 week ago

    Fort Lauderdale, Florida, United States MedChi, The Maryland State Medical Society Full time

    OPPORTUNITY OVERVIEWMedChi, The Maryland State Medical Society, is presenting an exceptional full-time position for a Board Certified or Board Eligible General Neurologist. While experience in Neuromuscular or Multiple Sclerosis is preferred, it is not a requirement.This role is situated within a renowned neuroscience institute that focuses on a...