Internship in Guest Services

1 week ago


Duluth, Minnesota, United States Gas South District Full time

Overview
As a Guest Experience Intern at Gas South District, you will work closely with the Guest Experience Manager to enhance the overall guest journey and foster positive employee relations. This internship is designed for students seeking course credit and requires a commitment of 12-16 weeks.

Key Responsibilities
  • Design and execute employee engagement initiatives that recognize the contributions of each Team Member within the organization.
  • Welcome and assist Team Members during their check-in process, ensuring a welcoming and efficient arrival experience.
  • Innovate within the employee experience sector, positioning Gas South District as a benchmark for excellence.
  • Support the development and delivery of training resources aimed at elevating guest satisfaction.
  • Contribute to the Guest Experience department during various events, ensuring smooth operations.
  • Collaborate with event managers to build and sustain partnerships with vendors and promoters.
  • Provide comprehensive administrative assistance, including research, data entry, and meeting coordination for the Guest Experience team.
Required Skills and Qualifications
  • A compassionate leader dedicated to serving others.
  • A proactive individual who thrives in dynamic environments.
  • A results-oriented person committed to upholding high standards.
  • A creative problem-solver capable of realizing a vision.
  • Strong communication skills with the ability to motivate and influence change.
  • Willingness to work flexible hours, including evenings and weekends.
  • Ability to prioritize tasks effectively to meet deadlines.
  • Maintain positive relationships with clients, guests, and colleagues.
  • Proficient in Microsoft Office and familiar with standard office technology.
  • Capable of working efficiently under pressure while delivering accurate outcomes.
  • Adaptable and responsive to changing situations.
Educational Requirements
Applicants must be enrolled in a college or university and maintain a minimum cumulative GPA of 2.5 on a 4.0 scale. Proficiency in Microsoft Office applications is essential.

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