Housekeeping and Guest Services Representative

6 days ago


Duluth, Minnesota, United States Cornerstone Hospitality Full time
Job Summary

Cornerstone Hospitality is seeking a highly skilled and detail-oriented Houseman to join our team. As a Houseman, you will be responsible for ensuring the highest standards of cleanliness and customer service in our hotel rooms and public areas.

Key Responsibilities:
  • Room Preparation: Remove dirty bedding, vacuum and clean rooms, and replace toiletries and towels.
  • Guest Services: Respond to guest requests in a timely and friendly manner, and provide exceptional customer service.
  • Housekeeping: Fold clothes, place personal items on dressers or desks, and organize rooms to ensure a clean and attractive appearance.
  • Minibar and Coffee Service: Refuel minibars, replace clean ice cubes, and clean coffee service areas.
Requirements:
  • High Degree of Hospitality: Provide exceptional customer service and ensure a warm and welcoming environment for guests.
  • Integrity: Maintain the highest standards of cleanliness and organization in all areas of the hotel.
  • Leadership: Work effectively as part of a team to achieve common goals and objectives.
  • Teamwork: Collaborate with colleagues to ensure seamless delivery of services and exceptional guest experiences.
  • Quality: Maintain a high level of quality in all aspects of the job, including cleanliness, organization, and customer service.
  • Productivity: Work efficiently and effectively to meet deadlines and achieve goals.
  • Reliability: Ensure that all tasks are completed to a high standard and on time.
  • Focus on the Client: Prioritize guest needs and provide exceptional service to ensure a positive experience.
  • Adaptability and Flexibility: Be flexible and adaptable in a fast-paced environment and respond to changing circumstances as needed.
Working Conditions:

This is a full-time position available in various locations, including downtown areas, Dunwoody, Buckhead, Marietta, and the airport.

Compensation:

Payment starts at $10.00 per hour, with opportunities for advancement and professional growth.



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