Customer Care Representative I

1 week ago


Largo, Florida, United States Anti-Pesto Bugkillers Full time
Position Overview

Salary: $16-$22

At Anti-Pesto Bug Killers, we offer more than just employment; we provide a fulfilling career with competitive compensation, comprehensive training, and full benefits. Our commitment to your professional growth is paramount, with numerous opportunities for advancement within our organization.

We pride ourselves on fostering a diverse and inclusive workplace. As a 5-star rated employer, we welcome individuals from all backgrounds, ensuring a supportive environment that promotes both personal and professional development while honoring the significance of family life. If these principles resonate with you, we invite you to consider this opportunity.

Role Responsibilities:

As a Customer Support Specialist, you will be instrumental in bridging the gap between our company and our clientele. Your exceptional communication skills will be vital in addressing customer inquiries, resolving complaints, and ensuring customer satisfaction is at the forefront of every interaction.

Your daily tasks will include:

  1. Handling incoming calls from existing and prospective clients.
  2. Asking pertinent questions to ascertain customer needs and aligning them with our services.
  3. Coordinating schedules for our technicians and inspectors to meet with clients.
  4. Documenting all interactions in the company database clearly for team understanding.
  5. Exceeding customer expectations through outstanding communication.

Qualifications:

  1. Punctuality is essential; consistent attendance is crucial.
  2. Ability to collaborate effectively with fellow customer care team members.
  3. A friendly demeanor, positive attitude, and receptiveness to new ideas.
  4. Exceptional written and verbal communication skills.
  5. Capability to manage multiple tasks, attention to detail, and independence in work.
  6. Commitment to continuous learning and skill enhancement.
  7. Proficient computer skills, particularly in Google Suite (Docs & Sheets) and Email.
  8. Intermediate typing proficiency.
  9. Preferred: One year of experience or training in a customer service capacity.
  10. Bi-lingual skills are advantageous.

Benefits of Employment:

  • Recognized as a leading pest control provider in the Tampa Bay Area.
  • No evening or weekend shifts.
  • Paid time off for vacations, sick leave, and holidays.
  • Comprehensive on-the-job training.
  • A collaborative team atmosphere.
  • Excellent health, dental, and vision insurance.
  • 401K retirement plan available.
  • And enjoy the company of our supportive employee dog, Red.

At Anti-Pesto, our core values include Growth, Respect, Integrity, Exceptional Service, and Family. If these values align with yours, we encourage you to explore this opportunity.



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