Guest Service Support Specialist
3 weeks ago
We are seeking a highly motivated Guest Service Support Specialist to join our team at Colonial Downs Group LLC. In this role, you will be responsible for ensuring gaming devices are operating properly, performing minor repairs, and promoting and issuing players' cards. You will also handle guest relations and minor guest disputes, notify shift supervisors of irregularities in customers' play, and maintain a clean and safe environment.
Duties and Responsibilities:
- Ensure gaming devices are operating properly
- Perform minor repairs to slot machines
- Promote and issue players' cards
- Handle guest relations and minor guest disputes
- Maintain a clean and safe environment
Qualifications:
- High School diploma or GED certificate
- Six months to one year of work experience
- Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels, and varied light levels including flashing lights
Salary: $45,000 - $65,000 per year based on experience.
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Guest Services Liaison
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Hampton, Virginia, United States Colonial Downs Group LLC Full timeJob Overview We are seeking a highly motivated Guest Services Liaison to join our team at Colonial Downs Group LLC. This is a fantastic opportunity for someone who enjoys interacting with guests and providing exceptional customer service.Key Responsibilities Deliver next-level guest service to internal and external guests, ensuring a positive experience at...
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Guest Services Representative
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