Guest Services Representative

3 weeks ago


Hampton, Virginia, United States Colonial Downs Group LLC Full time
Why Work with Us?

At Colonial Downs Group LLC, we value our team members and offer a dynamic work environment that fosters growth and development. Our mission is to deliver exceptional experiences to our guests and create a positive impact on our community.

Job Summary

This Guest Services Representative role is an exciting opportunity to join our team and contribute to our success. The ideal candidate will possess excellent communication skills, be highly motivated, and have a passion for delivering exceptional customer service.

Key Responsibilities
  • Guest Service: Provide top-notch service to internal and external guests, ensuring a memorable dining experience.
  • Sales and Revenue Growth: Meet or exceed sales targets while promoting company products and services.
  • Cash Handling and Operations: Manage cash transactions accurately, maintain a clean workspace, and adhere to company policies and procedures.

Requirements:

  • Educational Background: High School diploma or equivalent required; relevant experience preferred.
  • Licenses/Certifications: Virginia Racing Commission License and Serv-Safe certification a plus.

Estimated Salary: $35,000-$45,000 per year, depending on experience.

Benefits:

  • Health Insurance: Comprehensive medical, dental, and vision coverage.
  • Paid Time Off: Generous vacation and sick leave policies.

We're Looking for:

  • Motivated Team Players: Individuals who are passionate about delivering exceptional customer service.
  • Talented Professionals: Candidates with relevant experience and a strong track record of achievement.


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