Senior Account Manager for Commercial Insurance

2 weeks ago


Daytona Beach, Florida, United States Criterion Executive Search Full time
Join Our Team as a Commercial Lines Account Manager

Criterion Executive Search is seeking a talented and experienced Commercial Lines Account Manager to enhance our client services in the insurance sector. This role is pivotal in managing and nurturing client relationships while ensuring comprehensive coverage solutions.

Key Responsibilities:
  • Oversee a diverse portfolio of commercial insurance accounts, focusing on client satisfaction and retention.
  • Facilitate both new business and renewal processes, including detailed policy assessments and negotiations with insurance carriers.
  • Work collaboratively with internal teams to ensure seamless operations and a superior client experience.
  • Provide knowledgeable guidance on various insurance products and coverage options tailored to client needs.
  • Build and maintain strong relationships with clients, underwriters, and insurance carriers to optimize business opportunities.
  • Stay updated on industry developments, market trends, and regulatory changes impacting client insurance needs.
  • Utilize agency management systems effectively to enhance operational efficiency and maintain precise client records.
  • Address client inquiries and issues promptly, ensuring a high level of service and satisfaction.
  • Engage in team meetings, contributing insights for strategic planning and overall performance enhancement.
Qualifications:
  • Proven experience in managing commercial insurance accounts, ideally within an independent agency.
  • Possession of a valid 220 insurance license is essential.
  • In-depth understanding of commercial insurance products, associated risks, and coverage options.
  • Exceptional customer service skills with a commitment to excellence.
  • Strong communication and interpersonal skills to foster lasting relationships.
  • Familiarity with agency management software, particularly EPIC, is a plus.
  • Excellent organizational abilities with a capacity to manage multiple priorities effectively.
  • Demonstrated success in client retention and relationship management.


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