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Commercial Lines Insurance Manager

2 months ago

Pompano Beach, Florida, United States Jobot Full time
About the Role

We are seeking a highly skilled and experienced Commercial Lines Account Manager to join our team at Jobot. As a key member of our insurance brokerage, you will be responsible for servicing and managing all aspects of our commercial insurance clients' needs.

Key Responsibilities
  • Manage a portfolio of commercial accounts, ensuring all client service needs are met and exceeded.
  • Develop and maintain strong relationships with clients, understanding their business needs and insurance requirements.
  • Collaborate with the sales team to ensure the seamless transition of new clients.
  • Review and analyze clients' existing insurance coverage and provide recommendations for improvement.
  • Oversee the renewal process for all assigned clients, including preparing renewal proposals and negotiating with carriers for the best terms.
  • Respond to client inquiries and resolve any issues promptly and professionally.
  • Collaborate with underwriters and adjusters to manage claims and risk management issues.
  • Stay updated on industry trends, regulations, and products to provide the best advice and service to clients.
Requirements
  • A minimum of 3+ years of experience in commercial insurance and account management.
  • A proven track record of delivering exceptional customer service.
  • Strong knowledge of commercial insurance products and risk management principles.
  • Excellent negotiation and problem-solving skills.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Strong interpersonal and communication skills, both written and verbal.
  • Proficient in using insurance software and Microsoft Office Suite.
  • An insurance designation such as CIC, CRM, or CPCU is preferred.