Associate Manager, Social Media Brand Protection

2 weeks ago


San Francisco, California, United States Russell Tobin & Associates Full time
Position Overview

Russell Tobin & Associates is looking for an Associate Program Manager to join our Social Brand Reputation Team. This position is essential for overseeing social media interactions, particularly focusing on influencer and trending posts.

Key Responsibilities
  • Monitor social media platforms for significant influencer activity and viral content.
  • Address customer care inquiries and manage brand-related crises effectively.
  • Collaborate with Marketing and Communications teams to ensure cohesive messaging.
  • Facilitate discussions with stakeholders and engage with international teams and policies.
Qualifications

The ideal candidate will possess:

  • Experience in social media community management.
  • Strong project management capabilities.
  • A comprehensive understanding of customer care protocols.

If you are a driven and enthusiastic professional with a keen interest in social media dynamics, we encourage you to consider this opportunity.

Benefits

This role offers the flexibility to work remotely and includes a competitive hourly compensation package. Additionally, we provide extensive healthcare benefits, retirement savings plans, life and disability insurance, along with other perks for eligible employees.



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