Bilingual Office Representative

7 days ago


Goshen, Indiana, United States Goshen Health Full time

Job Summary

The Bilingual Patient Services Representative is a key member of the Goshen Health team, responsible for providing exceptional patient care and administrative support in a fast-paced physician's office environment. As a bilingual professional, you will be the primary point of contact for patients, ensuring seamless communication and a positive experience.

Key Responsibilities

  • Administrative Support: Provide administrative assistance to physicians and staff, including scheduling appointments, managing patient records, and performing various accounting duties.
  • Patient Communication: Greet and interact with patients in a professional and courteous manner, ensuring their needs are met and concerns are addressed.
  • Language Skills: Demonstrate proficiency in Spanish and English, with the ability to communicate effectively with patients and staff.
  • Relationship Building: Establish and maintain strong relationships with patients, physicians, and other healthcare professionals, fostering a collaborative and supportive environment.
  • Qualifications
    • Education: High school graduate or equivalent required; knowledge of CPT and ICD-9 coding preferred.
    • Experience: Minimum 1 year of experience in a related work situation; must pass Goshen Health's standardized Spanish Competency Evaluation.

What We Offer

Goshen Health is committed to providing a supportive and inclusive work environment, with opportunities for growth and development. As a member of our team, you will have access to comprehensive benefits, competitive compensation, and a dynamic work culture.



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